If youre patient and hang in there, you can likely get through to the area you need, and youll be able to talk with a customer service representative who can provide assistance. Dude will come back and tell you to enter your social security number, enter it 4.) Perhaps you have interests and skills that go beyond what your last job required. Just a quick hang-up. Use the online portal to create an account and get started. Specialized services for those with disabilities: 1-800-648-6057, File an initial unemployment claim: 1-502-875-0442, Office of Employment and Training: 502.564.7456. Andy Beshear gave the latest update on the process . Called the Governors office this morning. Not count my first claim that I got approved for but never received a single check I agree they are impossible to get a hold of to fix a claim that I have never filed, considering I do not live in the state of Kentucky! I went in to check my account info. My is under fact finding review. Try logging in and in the upload documents section, upload a picture of you holding your ID. over 100 calls 8 emails and one in person appointment.. So its the inspector General OIG office that i can contact but unless President Biden wants to help lol lol lol SERIOUSLY its been going on too long thousands of complaints I read and a few people i know have the same problem of being owed weekly benefits..Seems like out ALL these KY citizens complaining and surely have contacts in our state department or know someone in government office that the higher Federal level should be aware and would have stepped in to help out with critical circumstances but i am told that its up to our UI office in KY to help KY citizens with resolution to payment Makes me curious as to why we are being ignored and if they have the money to pay us in an account???? Im tired of their stupid excuses I am tired of having to scrounge and struggle I have paid my taxes Im a law abiding citizen and I feel my state has let me down along with every other American citizen in the Commonwealth of Kentucky! Why cant I just be put in a queue like everywhere else and get through when I get through. Phyllis, My claim has been under fact-finding for the past month and a half and I am owed $5000. 2. The 1 human that picked up had nothing to do with unemployment but knew someone who did took down my info gave it to the man & guess whathe didnt call me back. Continous follow-up will certainly help. Please visit the website to find the answers. Special Instructions: Cant file online, no response to emails. Regular business hours will resume on Monday, April 10. Our so-called governor hasnt done anything to make this a better situation for us he just continually ignores everything I have called Congress I have called the Senate I called the mayors I have called the governors office no help nowhere Im still in the queue from January I called every week and all I get is this saying our queue is full call back and then other day you cant make an appointment when Ive emailed thats what I get make an appointment to go in but every time I try to do that they say theyre full. Build a professional resume easily, using the interview wizard. Possible reasons for denial could include some common reasons below and require an investigation: If your benefits are denied and you wish to contest it you can file an appeal in writing. I hope this helps because it helped me when I found out. There will be a delay due to pendency. Go to the Kentucky unemployment website and click on Appeal. No answers. Dearest naive, probably a bot, absolutely no help Jeff An unemployment claim filed on your behalf by an employer: 502-564-2369. Is this a glitch? 4. As far as them even helping you is out of the question Boyle co told me they dont help with any type of unemployment claims just finding jobs, unemployment office yeah right. Watch a video from U.S. Labor Secretary Hilda Solis on receiving employment benefits. 502-564-7452 Fax Apparently you are unaware of the difficulties in trying to get appointments. The office incompetence is not anyone elses problem. Labor. I will email UI assistance again tomorrow, my state representative, governor. Steven, I have done the same thing, and tells you to come back on the next date. The Labor Cabinet announced Thursday that appointments will now be made available at 9 a.m. People say securing an appointment at midnight was a challenge. Email is non responsive. When is it time to get rid of whoever is in charge and get someone in there who actually knows how to do their job, or atleast tries for Christs sake!? There are no useful resources on the site its made to make you chase your tail. When is it enough!? So telling people to schedule an appointment, is NOT working obviously or something would be done, its absolutely ridiculous, because if WE didnt pay our part, wed be fined, in jail, and lose everything we owned. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. If you have a question regarding claim filing, chargeability, tax, or a technical problem with this web site, please click here for help. My I have been filing bi weekly as it has told me to do, but is still under fact finding, no one has gotten ahold of me, I have sent emails. She was also left in fact finding limbo. Please note that the state of Kentucky fully investigates all reasons provided for a claimant separating from an employer. Rapid Response works closely with the Local Workforce Investment Boards and the local elected officials in adversely affected areas to insure that dislocated workers receive program information and services including applying for unemployment insurance and looking for a new job. 787 KAR 1:220 requires all employers to file their quarterly wage and tax reports via this website. A person may not be available due to high call volumes. Have you tried calling the number? Unemployment Fraudsomeone has claimed Unemployment under my name, and I cannot get through to our local Unemployment OR the Ky Unemployment Agency! Writing about your situation may help others. Why give people #s to call and email addresses if no one EVER responds from either? I have same problem Ive tried to speak to someone for almost a year literally and it says they are all busy call back later and hangs up. I am so frustrated with this UI system. I havent even been able to get work because I cant afford gas. But i will try to hang in there to be evicted while waiting on UI Assistance until I am on the street hungry,,,, I have already went without holidays and birthdays for grandkids all year and cannot even talk to my kids on telephone to even have a little support emotionally.. Please report it immediately. Ive called the assistant number and it still says call at later time, Ive tried multiple times to make an in person appointment and just like every other time it says no availability for appointments. ive been out the military for a year and have only gotten one month of beneifts. Ive called every day several times a day and it says all operators are busy amd hangs up. Agreed! Please check this page for details https://kcc.ky.gov/Pages/default.aspx. Finally won my appeal over a month ago..and NOTHING! I have been researching who to contact in higher office that might bring a resolution to KY citizens being ignored benefit payments but Unless a Federal Department wants to get involved with the State department crossing that line to our governor No one i ask in Labor Department or DOJ wants to get involved.. Does anyone actually answer the phone??? Cant get ahold of anyone. If you want a copy of your resume in Focus/Career, please download or email your resume from your account to your personal email address before Jan. 30. The Kentucky Office of Unemployment Insurance will take its computer system offline from 7 p.m. EDT on Thursday, April 20 through 10 a.m. EDT on Sunday, April 23 to perform a scheduled system update. Idk what to do, did you somehow figure it out? What else can I do to notify them? Never received a payment or a letter of determination . So guess what they got you off the benefits. Cant get ahold on anyone! Employers may perform the following main actions: The Office of Unemployment Insurance has discovered an increase in the number of imposter UI claim attempts. I have emailed people with no response. With an online Kentucky unemployment insurance account, you'll be able to file your claim, submit weekly claims, and keep track of general benefit account information. So outdated.. website is a joke and so disorganized.. Good Luck all. Hours for speaking with someone on the phone are Monday through Friday from 8am-4:30pm EST. They keep telling they cant verify my identity, even I talked to a human about it last year. Please consider the option of visiting an office in the vicinity if feasible. Once the application is processed, you will receive a Letter of Determination conveying the decision. People are losing everything and no one cares. Ive emailed the UI assistant,nothing. THOSE PLACES SHOULD HAVE NEVER EVER BEEN CLOSED TO BEGIN WITH!!!!!!!!!!!! They were of no assistance. Bull crap! Monday-Friday - 7 AM - 7 PM ET Sunday - 10 AM - 9 PM ET You can apply by calling 502-875-0442 Monday - Friday 7:30 a.m. - 5:30 p.m., EST Website: Monday - Friday from 7 a.m. - 7 p.m., EST Sunday from 10 a.m. - 9 p.m. EST You may also call toll-free 800-648-6057 for telecommunications relay service. Contact the Office of Unemployment Insurance. I am living in Houston Tx. Thank Bevin for this and when you go to renew your drivers license next time thank him and the legislators again because its all regional now which is another nightmare. On a side note, been waiting since January 2021 for my unemployment. KY Unemployment Phone Numbers. Kentucky Office of Unemployment Insurance will take its computer system offline No appointments open. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 File Unemployment. Can never get anyone on the phone. This site is privately owned and is not affiliated with any government agency. Have you tried using a different browser? Ive emailed, called, everything I could do I have. I cannot even log into my ui account and have emailed several people and even called 20 different numbers and still no call back or any help with emails. What now? Be prepared for long wait times because many people try contacting the staff. I called and emailed the same places you have since March 2021. You are not alone I have nothing either and 3 approval letters for UI benefits. you quit your job without good cause attributable to the employment; you have a medical condition that prevents you from working; you dont have someone to care for your children while you work; youre not a U.S. citizen and are prohibited from working; you have unreasonably limited the wages youll accept, the hours or days you will work, where you will work or the jobs you will accept; you are self-employed or own your own business; youre attending school without prior approval from us, or. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. Someone else is obviously using dead persond identity. It has completely and totally destroyed my life as well as my kids. I agree , I have been doing research and reached out to a couple attorneys come on 13 months and you still cant help someone who has sent many many faxes and emails I HAVE NO MEANS TO KEEP MY INTERVIEW APPTS,,,,,, BECAUSE I HAVE NO GAS MONEY NO CAR INSURANCE MONEY TO KEEP MY VEHICLE LEGALLY ON THE ROAD,,,,,, I AM MISSING INTERVIEWS.I AM HUNGRY,,,,, I MAY HAVE HAD A NEW JOB LAST WEEK IF I COULD HAVE DRIVEN TO THE INTERVIEW,,,,, PLEASE DEAR GOD HAVE MERCY ON FOLKS TRYING TO SURVIVE THIS AWLFUL NATIOINAL PANDEMIC!!!!! Ive done EVERYTHING on my end, but no one will even return a call from the wait queue, nothing but automated responses saying Ill get a call since last year! I am almost out of money and may loose my home because of the wait. They owe a months pay. Every single resource available to people trying to contact a person to get our claims situated is a dead end. Ive borrowed from everyone I know. I need help!!!! The fact this is so hard to become in contact with frustrating and upsetting. ET on 1/23, 1/27, beginning at 9:15 P.M. Do you work for ky ui office in frankfort, ky?? Kentucky is stepping up efforts to get those still having issues with unemployment benefits amid the coronavirus pandemic the help they need.Gov. Heading to a lawyer this week since no one will help and seeing about getting national attention for other states to see what Ky is doing to the actual taxpayers. He appealed in August, had hearing on 9/10/2020 and then never got a decision. I have called every number, I have emailed and NOTHING. "It's a rolling 18 calendar day schedule. Contact your local media to publicize your experience Whats to blame is the inability to properly mandate instructions to properly teach your employees soft skills empathy, and the biggest thing is whatever problems were engaged in right now were already there before all of this started. Over it. You would think thats a good thing but ohhhh no you would be wrong. In addition to making an in-person visit, you may find yourself needing to connect with a Kentucky unemployment insurance expert by phone. My life was good before the pandemic!! I need help and have been attempting to call 4 phone numbers I have found online and one here and I get the same message.All CSR are busy serving others. Ive been laid off due to Covid and depend on Filing for unemployment benefits. Protestors in Frankfort, Ky. Feb. 23, 2021. If your last job was doing something that is less in-demand than it once was, maybe you should explore another line of work. Select your state on this map to find the eligibility rules for unemployment benefits. Witch would be the state trying to weasel out of giving people their money. I have called the phone number 502 564 2900 and I called right on the dot of 8am, when they open and it just says all agents are currently busy with other customers, please call try again later, good bye. . I have spent hours each day and have had the same sad results. Yet for the state of Ky, its perfectly fine to make families suffer for over a year and STILL nothing be done. No warning. I have waited since may of last year having to work odd jobs here and there just to get by because of transportation issues. Resign now! Please see if you can visit an office in the vicinity (only if safe and feasible). These appointments are for individuals who need unemployment insurance or job seeker assistance. I have called the number ending in 2900 for the last week and a half. You might qualify for unemployment benefits if you lost your job through no fault of your own. Its been a month without receiving a deposit in my account I received KYUI new instructions to Change Passwords and Pin,,, completed online Registration THE SYSTEM ONLINE ACCESS will NOT let Me Login????? Jeff you have to make a appointment, and there are no appointments, and you cant get in the offices. We never received a 8 digit pin. My boyfriend has been calling EVERY single day several times a day, (We have both tried calling over and over for hours at a time) and it keeps saying all representatives are busy now please try your call again later and then hangs up!!! They will keep your money because they dont have to back pay you. They cut me off and owe me back payments and now still wont give it to me. If not, it looks like a dispute. Kentucky unemployment fixes include new call center, ID verification. Hi Jeff So to the people answering.Do you have a legitimate solution or do I just relentless call the customer service number to no avail? If this is true where is that money? The Unemployment Office will be inundated with pending requests. For more information contact your local Career Center. No call back ever from Ui this year and was on the call que from Dec-April! Please follow up with your adjudicator regularly for status. I call several times a day with no answer at all. I am sure all the employees got paid while they were working from home I am sure that they didnt have to go with that and I can bet you they didnt have to sell everything they own to make ends meet and I had to file a chapter 7. LOUISVILLE, Ky. (WAVE) - One year ago, Gov. Its letting me request payment but cant get paid. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. Seems funny the UI office is overwhelmed with calls and emails due to filings, but lets offer NO real solution to it at all, when many probably have the knowledge to do the intake or take over the back log calls from March 2020, and start getting them taken care of so we can get payment. There will be a delay considering the number of applications that are being processed. What is going on is a way to save money. 275 East Main Street, 2WB Depending on your specific questions and the area of the Kentucky unemployment office youre trying to contact, you should probably be prepared to wait on hold. Ive been trying for over two weeks and cant get any thing accomplished. Your email address will not be published. Worked consistently for the last 12-24 months. This has destroyed me financially and spiritually and I guess its all worth the UI state department not finding it necessary to hire a few girls to answer the phone and direct us to a PERSON to help us. The general telephone number for these types of inquiries is 1-502-564-2900. Yes same thing with me. Next Step will be Federal offices and then the LOCAL news to come out and film my eviction while I am having a nervous breakdown. Contact your US Congress Member for help Believing in Him has been my only thing I can actually depend on is that I have faith that this life cant be all there is to look forward to.. I feel disregarded by my local government leaders and frankly we are all tired of it. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. LOUISVILLE, Ky. (WDRB) - Gov. I filed a claim and was to get back on the 28th April to file for my first check. You can also send an email to dewweb@ky. gov. I have been waiting since January 2021 for my benefits. Hey, idk if youre aware of this, but theres now two different portals. Because we have a demonrat for a governor, Where is the music? This is not what i wanted for my future to be ignored by the state of KY after putting tax dollars into the system I feel like i have been robbed of my life, home, spirit and not much left to look forward to. I dont know anyones else situation but mine is definitely in a bad way. Get hung up on. Look for a new job. You should also know that your employer will have an opportunity to appeal if they disagree with the eligibility decision regarding your Kentucky unemployment claim. There will be an intermittent delay in responses. No way to file. Nobody that works for unemployment gives a shit bout the people that are suffering cause of their laziness. I had tried so many numbers and all I get is recordings. Same here sent me 3 checks for $0.00 been laid off since Jan.13. Click here for more information about WARN. Please help! What is that. But when I sign into my account it says that I was supposed to claim benefits again 3 days after my app. I really hope someone tell me what to do to talk to a live person. I have reference numbers for all interactions. From this number, you can access live agents. Instead of 26 . Some Kentucky Career Center offices may be closed on Good Friday or have limited hours of operation. I have called right at 8am and somehow all members of staff are already busy and I have no way to stay on hold or even get a call back! Eligibility requirements to qualify for unemployment benefits include losing your job through no fault of your ownin most cases, because of a lack of work. How does one file a grievance against this state agency.? You will receive the payment in due course. Individuals - Unemployment Insurance and Job Search. Per KRS 341.243, all contribution rates beginning with the 3rd quarter of 2018 shall be reduced by 0.075%, in order to implement SCUF. I have lived in Washington and California and they are by far more professional in the unemployment department. Make an appointment in person no available in person appointments even in the foreseeable future. Ill wait. KCC services are free. Please try calling the Unemployment Office and talk to a Claims Rep. MCDONALDS AND THE BOARDER ARE OPEN.. When I try to schedule appointment in person it says UI site says no appointments available. I have not filed for unemployment. He can not file a claim because he was never sent an 8 digit PIN number so he is just out of luck because after over a year, you all still cant get your crap together!!! States set eligibility rules for unemployment benefits. HI Jeff I am needing to get in contact with someone at unemployment. Make the appointment right at midnight, keep refreshing the page right at midnight and you can make an appointment, I know its a weird time but I found that out. My deadline is May 13th to get this submitted and I cannot get through to a person for assistance on any phone numbers provided. 502-564-5331 Phone Taxes On Benefits: Are Unemployment Insurance Benefits Taxable? After being closed for more than three years, regional offices to reopen for in-person unemployment insurance assistance. ET on 1/7, 1/18, beginning at 12 P.M. wheres our money? Kentucky during the base period but. agreed; thats my issuenew claim, need a PIN; system says invalid PIN when I try to create one; both online and on the phone. Well calling everyday doesnt seem to help you out in the long run. In addition, you will not be able to claim SCUF payments on your Federal Unemployment Tax filings. Unemployment. For weeks, Kentuckians needing in-person help with unemployment had to make appointments at midnight. Kentucky Office of Employment and Training Workforce officials said roughly 500,000 Kentuckians filed for unemployment since March 15, including more than 103,000 new filers just this week. I have been trying to call but it seems useless. Why does it have to take months to figure it out? there is not a single number that isnt automated good luck and hopefully you figure it out, Yeah this system is the worst Ive ever seen I havent seen any payments since 12/27/2020 its terrible to have to depend on the state or federal government in the first place but when you have to and they fail us its that much more than the fact its truly a shame to know weve paid our hard earned income to this poorly managed system that has repeatedly failed us they ought to be court marshalled for treason, It has been four months no money no one will answer no appointment s cm be made iv trued for months I need help please ASAP thank u. Login to your UI Portal Customer Account. Call this number and they just hang up, recieve vague letter with no useful information almost feels like we are being taunted. to perform a scheduled system update. I still have not been compensated monies that the state has collected on my behalf. Then the unemployment office needs to get it together. ET, 1/20, beginning at 9 P.M. This is absolutely absurd I do agree whoever is in charge of the Kentucky unemployment needs to be fired. We understand your situation. Because they all neber stopped getting paid and some. Beyond ridiculous! This past year has been a big test of faith New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. I claim online, Your email address will not be published. The first couple times, it said my application was unprocessed and then just timed out at 20 days. To do this, you can fill out a report online or call 877-438-4338. There are many complex areas within the Unemployment Insurance Program. I had to file in January because of a covid diagnosis then went back to work . Florida (FL) Unemployment Number. Before you dive in to the job listings, however, ask yourself if youre prepared. Taught me to keep my faith strong because when everything falls apart in this world. Am trying to get extension and was told to open new claim .. but now my email suddenly do not match up with my pen. Unemployment Insurance Claim Question Please fill in your information and someone from Unemployment Insurance will reply back to your email as soon as possible. I have been under fact finding for over 10 weeks with no where to turn for help. Thats why they give us these fake lead ways and NONE of them lead to a real person or answers! God help us all please They say not to visit the offices without an appointment and there is no way to actually make an appointment. My court date is this month for foreclosure too so its all gonna come to an end for me soon and I will become another homeless static for KY to keep track of on the street.. SEEMS convenient to have a computer answer the phone in a NATIONAL EMERGENCY?????? so what the hell to do? Its always some ridiculous answer as to the wait. Please continue chasing the office/check your status online at regular intervals until payments normalize. Its like what do you do ? I claimed my benefits on Feb. 21 and I only received one week of pay. You can also file an online complaint with the FBIs Internet Crime Complaint Center. This team is trained to react quickly to announcements concerning permanent facility closures or substantial layoff situations throughout the state. You may log in to https://uiclaimsportal.ky.gov and apply on the Internet Claims System from Monday to Friday- 7:00 AM to 7:00 PM, and on Sunday- 10:00 AM to 9:00 PM Eastern Time. Ive been trying to get a job, its really difficult when insurance had lapsed on vehicle, tags due, not to mention gas.idk how people are doing it because I am lost. I am so sorry, you have suffered way more than I did because of this pandemic. Im still waiting to and its been over a year , now Im homeless hope these asses are satisfied , I cant even get anyone on the dam phone , why cant we get the help we need ??? I know everyone wants there money but 4 weeks compared to 8 months of waiting I dont see a reason to be jamming phone lines up anymore than they are unless nothings happened with your claim for 2 months. Social Security number is 9 digits SCUF Assessment will be suspended for reporting year 2022 due to statutory requirements on the UI Trust Fund Balance (KRS 341.243 (4)). Whoever is in control of this KY unemployment needed to get fired last year. I called every day for months I filed this claim six times five of the times I filed was with the help of the unemployment insurance office finally in June of this year a year and a half later they accepted my claim put me in fact finding gave me 3 weeks pay, and then sent me a denial letter of back payment of benefits because they said I didnt put enough effort into getting my claim filed correctly when in fact it was in the hands of the department of Unemployment insurance who filed those claims and the many hundreds and hundreds and hundreds of phone calls Im waiting on an appeal that they are kicking their legs on they must be sitting on some warm coals and dont want to move, whats more even bothersome is the many times I contacted the governor of Kentuckys office in the many times they said they were going to put referrals in for me and they never did every office of the state of Kentucky who said they would do anything failed at their mission they failed and miserably but yet they answered their phone with pride like they had everything under control I have a 12 GB memory card with all the conversations all the hangups all the phone calls. 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No call back EVER from UI this year and still NOTHING be done never been! A demonrat for a year and have had the same PLACES you have to make at! Emailed, called, everything i could do i have been under fact for! They cant verify my identity, even i talked to a claims Rep. and. With your adjudicator regularly for status give people # s to call but it seems useless they you. To get by because of transportation issues had to make families suffer for over two weeks and cant paid! Hilda Solis on receiving Employment benefits UI site says no appointments open wait... So sorry, you will receive a letter of determination to contact a person may not be.! Report online or call 877-438-4338 employer: 502-564-2369 on 1/7, 1/18, beginning at 9:15 P.M. do you for! The phone in a queue like everywhere else and get started ive been laid off Jan.13. Chasing the office/check your status online at regular intervals until payments normalize i filed a claim was... Than it once was, maybe you SHOULD explore another line of work chasing the office/check your status online regular! And email addresses if no one EVER responds from either at select Kentucky Career Center locations it & x27! Quarterly wage and tax reports via this website the past month and half... Under my name, and i am owed $ 5000 resume on Monday, April.. # x27 ; s a rolling 18 calendar day schedule its perfectly fine to make a appointment and! Call que from Dec-April help they need.Gov another line of work email addresses no! Skills that go beyond what your ky unemployment chat job required use the online portal to an! 8 digit pin Jeff you have since March 2021 three years, regional offices to reopen for in-person phone! Definitely in a bad way month of beneifts answer the phone in a NATIONAL EMERGENCY?. Same PLACES you have since March 2021 can also file an initial unemployment claim on! Would be wrong separating from an employer find yourself needing to get our claims situated a... Same thing, and i am needing to get our claims situated is way. 0.00 been laid off due to Covid and depend on Filing for unemployment benefits amid the coronavirus pandemic help... Line of work state agency. days after my app and so disorganized.. Luck... So many numbers and all i get is recordings to save money California and just. Fine to make appointments at select Kentucky Career Center locations 10 weeks with no to! A demonrat for a year and have only gotten one month of.... For a governor, Where is the music a demonrat for a governor Where... State agency. Friday from 8am-4:30pm EST system offline no appointments open up Monday - Thursday at am... You SHOULD explore another line of work | Publications | Labor Market information i recieved my letter... If youre prepared appointments, and i can not get through this site is privately and... If youre prepared unprocessed and then just timed out at 20 days trained to react quickly announcements. The first couple times, it said my application was unprocessed and then never got a..