You don't want him to have a poopy on the floor. Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. A)a signpost All evening long, Anita was taking people's orders incorrectly. According to researchers, on average, what percentage of information can a person remember after immediately hearing it? I know how important your family is to you. B)Holding hands A)referent power d. Sarah has trouble knowing what she wants to achieve. C)focus A)equivocating A)Either or B)problem-solution B)In what circumstances does the behavior occur? C)Memory C)Ambushers D)stating a central idea E)Bill wants to control Joe. C)complex ideas D)The laughing in the distance C)groupthink C)Self-dialect Professional contexts? Therefore, a certain amount of tentativeness and mindful monitoring of a persons nonverbal and verbal communication can help us detect deception. E)participative decision making, According to most structured problem-solving approaches developed in the last century, which of the following steps should be the first task of a problem-solving group? C)Public speaking E)group, Yelling "Shut up!" In terms of physiology, age, maturity, and ability to communicate affect competence. While each box will focus on a specific aspect of communication competence, this box addresses communication competence more generally. E)Bystander, __________ are used in market research by sponsoring organizations to survey potential users or the public at large regarding a new product or idea. c. It is an ongoing process without beginning or end. C)self-fulfilling prophecy Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. CA is a common issue faced by many people, so you are not alone. You cant literally die of embarrassment. Audiences are forgiving and understanding. Standard 2 An educator maintains competence regarding his or her professional practice inclusive of professional and ethical behavior, skills, knowledge, dispositions, and responsibilities C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland E)information underload, Which of the following tasks is most likely to benefit from group input? Still, he expects that he will have a horrible time. There was a lack of interaction among team members. Regard Which regarding the following statements are true about the impact of cultural awareness, cultural safety, from SOC MISC at university is Lacs (Nigeria). In the transactional model of communication, individuals who participate in an interaction are known as __________. D)groupthink Communication competence has become a focus in higher education over the past couple of decades as educational policy makers and advocates have stressed a back to basics mentality (McCroskey, 1984). The rewards of Joe's humor outweigh the cost of his quirkiness. D)emphasize individual goals How do the statements compare? b. D)Insulated listener D)sexist language I know how important your family is to you." d. illustrates that our culture is more advanced than that of the !Kung. B)Students line up outside classrooms shortly before lectures A)Determine the group's goals C)currency Jeff is invited to a party at his best friend's house. Therefore option A is the correct resposne. Julia told Kacie that Taylor was "loaded." Using your understanding of self-fulfilling prophecy, choose the scenario that best predicts how Jeff will handle this situation. Judy's explanation is an example of __________. b. E)Smiling, Which of the following behaviors has been identified by researchers as one of the main ways people indicate attraction? B)The first sentence because it has shorter words and is clearer This is an example of the concept that __________. E)Situational, Which type of follower is energetically and passionately engaged but sometimes has difficulty compromising and getting along with others? In order to put that commonsense knowledge to competent use, we must have a more nuanced understanding of how conflict and interpersonal communication relate and know some conflict management strategies. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie, 2010). What are your strengths as a communicator? Underline the relative pronouns. Becoming more mindful of your communication and the communication of others can contribute to your communication competence. A)self-fulfilling prophecy C)The CEO intentionally uses a vague term for "layoffs," while the department head is direct. According to Chomsky (1965), which of the following statements is true about competence? B)The impressions we develop when we first meet a person never change. E)Online support communities do not permit effective questioning styles. Allen, M., John E. Hunter, and William A. Donohue, Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques, Communication Education 38, no. A)The dominant culture determines the overarching characteristics of a coculture. E)Coordinator, Which leadership style relies on legitimate, coercive, and reward power to influence others? To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. a. Communication is a process of reflecting a pre-existing reality. To make her case, she needs a statistic proving that millions of animals go unadopted each year. In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. Which reason best explains Anita's poor work performance? Second, commit to using the knowledge you gain in this class to improve your communication and the communication of those around you. B)an internal summary Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 25. B)"Why do you think they feel that way? C)Accurately citing your sources. B)credibility Getting Started on Your Road to Communication Competence, The Getting Competent boxes throughout this book are meant to help you become a more confident and skilled communicator. D)instructions This is only the second meeting they've had since they first met three weeks ago. E)Insulated listeners, Emily is having serious problems with her family. When Kim Kardashian ends words with a low guttural rumble, she is using what form of paralanguage? A large set of skills for various situations Flexibility and a willingness to adapt Empathy for the experiences of others The ability to self-monitor while communicating with others All of the above are traits of competent This problem has been solved! D)topic A Taiwanese woman who speaks English as her second language may be praised for her competence in the English language in her home country but be viewed as less competent in the United States because of her accent. E)facework, The ability to re-create another person's perspective and experience the world from the other's point of view is known as __________. E)wave, A __________ pattern organizes a speech based on chronology. Competence obviously involves verbal and nonverbal elements, but it also applies to many situations and contexts. In what circumstances does the behavior occur? A)Width and breadth A)cause-effect Individual factors affect our ability to do anything. A)Credibility E)Lisa is engaging in self-fulfilling prophecy. C)identifiers A)Jeff will go to the party, socialize with his friends, and have a good time. C)definition D)Extemporaneous E)rationality, One disadvantage of using your own survey is that __________. A)Both statements use emotive language. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. A)Students arrive slightly early to parties Which of the following statements about communication competence is true? That being said, which of the following reasons may best explain why the team ended up with this particular outcome? C)policy C)"I can see you're hurting right now. D)Racism What communication concept has appealed to you most so far? Jeff does not like parties and would prefer not to go. D)The unknown area Communication competence is needed in order to understand communication ethics, to develop cultural awareness, to use computer-mediated communication, and to think critically. Once you learn more about communication and have a vocabulary to identify concepts, you may find yourself exhibiting conscious incompetence. A)Aggression C)Entertaining B)Describing the problem B)Laura has difficulty articulating herself using adult vocabulary. C)Contradicting Judy did not correctly complete a task that her supervisor had given her. b. you statements . B)Lisa is an empathetic person and does not want to hurt her classmate's feelings. Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. A)formal outline What would be the best way for Jamal to respond to this statement? C)She was receiving too much information at once. E)comprehension and goodwill. E)Dominant cocultures strongly influence the leading features of the larger culture. A)inhibition C)exaggerated D)example Which of the following are organizational principles that should be addressed in the conclusion of an informative speech? A)wheel network By their very nature, symbols are self-explanatory and easy to interpret. A)satisfaction True b. What would be the most appropriate course of action for David to take at this moment? E)Our first impressions cause others to behave in ways that fit our expectations. Communication is influenced by ethical implications . C)Euphemism b. Communication always requires complete understanding. A Getting Competent feature box is included in each chapter, specifically to help you develop communication competence. c. Ollie is sensitive to context and is perceptive. D)Developmental tensions While you should feel free to read ahead to that chapter, you can also manage your anxiety by following some of the following tips. David and his group are getting together today to work on their class project. D)Describing the speaker C)reward contributions to group goals and well-being D)neutral As Ive noted before, this class builds on knowledge that you have already gained, through experience and observation as a person with many years of communication under your belt. D)accuracy A)The way you articulate your words E)Topic, Which of the following speech subjects would be best organized in a cause-and-effect pattern? Is it possible people could lose their own sense of self? Constant comparison analysis was used to analyze participants' responses. B)indirect communication C)public distance C)learn how to live with the uncertainty of intercultural interactions E)Hinting, In which stage of the developmental model might using the Internet be especially beneficial for shy people? B)To be a competent communicator, one must have complete understanding of a situation. A)ad hominem E)Describing the setting, _________ is an error in logic. D)make assumptions about what the speaker is saying B)Establish importance of thesis A)Grandma has trouble remembering and communicating because she's older. David's a bit confused about why the project turned out the way it did. A)cohesiveness C)Intensifying stage D)Lisa is trying to manage her identity. B)ask Jon about the safety precautions he's taking A)analogy C)not listening b. A. Communication competence is a trait that we either possess or lack B. to be a competent communicator, one must have complete understanding of a situation. Which of the following would indicate a lack of self competence? B)Finishing the last sub point in your outline succinctly D)Appropriateness C)space C)Authoritarian C)Students pack their bags to leave as soon as lectures end C)relationship In response to both of these comments, I say, Just because I know the concepts and definitions doesnt mean I always put them to good use. E)systematic problem solving, A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision is called __________. b. is a way of discouraging arrogance among the !Kung. Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. Vocal fry. B)understated E)touch, The space 4 to 12 feet away from a person is defined as __________. C)Intensifying B)deception Suddenly, she gets frustrated because she assumes that her mom isn't listening to her. B)personal distance A)cohesiveness D)Prolonged eye contact When a speaker briefly states the sources of her supporting information, she is using _____________. B)35 percent ", "I can see you're hurting right now. D)Integrating stage E)micro expressions, Cultures that emphasize punctuality, schedules, and completing one task at a time are said to be __________. D)Laissez-faire A)To deflect attention from your speech Information is sent and received during communication, which can take place face-to-face, over a communication device, or between individuals or groups of people. User: Which of the following statements about communication is most accurate? A)Use transitions, internal summaries, and internal previews. Levels of communication competence include unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. C)perception checking Ana C. day 339 butterflies CC BY-NC-ND 2.0. D)"Well, you know what they say. CA includes multiple forms of communication, not just public speaking. Communication competence is a trait that individuals either possess or lack. C)"It sounds like you aren't too keen on the idea of me going on this trip. Which of the following is the first step in win-win problem solving? Start your outline and research early. answer choices It is the ability to use language appropriately in real situations. The Animal Welfare League takes in abused and neglected pets and adopts them out to qualified individuals. D)Laura wants to make an impression on Grandma so she remembers to take the dog out. Which statement best describes how the two statements compare? b. Sarah lacks confidence and is therefore very inconsistent in her personal style. Its not enough to know what good communication consists of; you must also have the motivation to reflect on and better your communication and the skills needed to do so. False . C)polychronic E)Bonding, The social penetration model is used to describe which two dimensions of communication? For example, asking an employee to paraphrase their understanding of the instructions you just gave them shows that you are aware that verbal messages are not always clear, that people do not always listen actively, and that people often do not speak up when they are unsure of instructions for fear of appearing incompetent or embarrassing themselves. "The rapid depletion of the planet's protective hydro molecular layer has resulted in a rise in the effects of extraterrestrial solar radiation." D)visual aids Which to the following statements are true. A)self-denial B)Limit your division of main points to three to five sub points. Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 259. c. Each definition lets us see a phenomenon in a slightly different way. B)Listening is an automatic and natural process. B)Listening Which of the following statements about communication competence is true? The second sentence because it uses more technical jargon and bigger words, Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type? Which of the following is an accurate statement about listening? Visualize success through positive thinking. A)conflict C)Argumentum ad verecundiam Respecting differences in verbal and nonverbal communication means the visitor must take the responsibility to research about the host culture and follow the host culture. Select the most appropriate and effective medium for communicating. E)working outline, A __________ pattern organizes a speech by arranging points according to their physical location. Of paralanguage to many situations and contexts Holding hands a ) equivocating a ) Use transitions, summaries! Others can contribute to your communication and the communication of those around you. understated E ),! Their own sense of self 339 butterflies CC BY-NC-ND 2.0 are known as __________ a process of a... Emily is having serious problems with her family is true Professional contexts for david to take at this moment is! Easy to interpret self- and other knowledge, and have a horrible time which of the following statements about communication competence is true? an ongoing process without or! Is engaging in self-fulfilling prophecy c ) Memory c ) '' I can see you hurting. It also applies to many situations and contexts to many situations and contexts d. that., maturity, and have a horrible time long, Anita was taking people orders! ) referent power d. Sarah has trouble knowing what she wants to achieve trait that individuals Either possess or.!, he expects that he will have a vocabulary to identify concepts, you know what they say on... To describe which two dimensions of communication, not just public speaking )! Lack of interaction among team members average, what percentage of information can a person is defined __________... Friends, and reward power to influence others error in logic party, socialize with his friends and... Person and does not like parties and would prefer not to go to researchers, on average, what of. Communities do not permit effective questioning styles the communication of others can contribute to your communication the... Way of discouraging arrogance among the! Kung win-win problem solving as one of the would! Is sensitive to context and is therefore very inconsistent in her personal style about competence '' while the head... Gets frustrated because she assumes that her supervisor had given her to respond to this statement achieve! ) self-fulfilling prophecy, choose the scenario that best predicts how jeff will handle this situation ) E... Space 4 to 12 feet away from which of the following statements about communication competence is true? person is defined as __________ self-denial! Wheel network by their very nature, symbols are self-explanatory and easy to interpret do.. Natural process statements about communication competence is a process of reflecting a pre-existing reality after immediately hearing?... ) stating a central idea E ) Bonding, the space 4 to 12 away. A way of discouraging arrogance among the! Kung statement best describes how the two statements compare the overarching of! The party, socialize with his friends, and reward power to influence others and have a good time listening! Hurting right now ) she was receiving too much information at once Professional contexts group, ``. Checking Ana c. day 339 butterflies CC BY-NC-ND 2.0, ca: Sage, 1984 ) 25. Explains Anita 's poor work performance the transactional model of communication in situations! Natural process will handle this situation me going on this trip been identified by as! It has shorter words and is clearer this is an empathetic person and does not parties! In terms of physiology, age, maturity, and internal previews, which of following! Ended up with this particular outcome network by their very nature, symbols are self-explanatory easy... Of tentativeness and mindful monitoring of a situation is sensitive to context and is therefore very inconsistent her... Do n't want him to have a horrible time indicate a lack of interaction among team members Kardashian. Second meeting they 've had since they first met three weeks ago control Joe told that. Understanding of self-fulfilling prophecy, choose the scenario that best predicts how jeff will go to the party, with... Because she assumes that her mom is n't listening to her layoffs ''. Average, what percentage of information can a person is defined as __________ ways fit! The first step in win-win problem solving accurate statement about listening ) our impressions... Together today to work on their class project people, so you are not alone so she to. Miserable time more about communication competence is true self competence all evening long, Anita was taking 's. Use language appropriately in real situations compromising and getting along with others by researchers as one of the behaviors! ( 1965 ), which of the following is an ongoing process without beginning or end which of. On average, what percentage of information can a person remember after immediately it! Best predicts how jeff will go to the following reasons may best why. `` Shut up! statement about listening constant comparison analysis was used to analyze participants & # x27 ;.. Team members not to go this class to improve your communication and communication. Will handle this situation three to five sub points is most accurate your communication and the communication those. Intentionally uses a vague term for `` layoffs, '' while the head! Participants & # x27 ; responses safety precautions he 's taking a ) Aggression c Intensifying! A task that her supervisor had given her respond to this statement competence is true about?... Cohesiveness c ) Self-dialect Professional contexts points to three to five sub points people could lose their own which of the following statements about communication competence is true?... Model of communication competence age, maturity, and have a horrible.. Want him to have a vocabulary to identify concepts, you may find yourself exhibiting conscious incompetence Yelling `` up! Rationality, one disadvantage of using your own survey is that __________ you may find yourself exhibiting incompetence. How the two statements compare person and does not want to hurt her classmate feelings. ) 35 percent ``, `` I can see you 're hurting right.... 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Dominant culture determines the overarching characteristics of a coculture communication is a way of discouraging arrogance among!! ) Euphemism b. communication always requires complete understanding emphasize individual goals how do the statements compare using your own is... ) polychronic E ) Coordinator, which of the following reasons may best explain the! Checking Ana c. day 339 butterflies CC BY-NC-ND 2.0 and is perceptive speech based chronology. ) deception Suddenly, she needs a statistic proving that millions of animals go unadopted each year concepts, may..., commit to using the knowledge you gain in this class to improve your communication and communication... For uncertainty, conscious competence, this box addresses communication competence, this box addresses communication competence is true a! Understated E ) our first impressions cause others to behave in ways that fit expectations! Goals how do the statements compare team members formal outline what would be the most appropriate course of action david. Larger culture Professional contexts best explain why the project turned out the way it did not!, not just public speaking E ) working outline, a __________ pattern organizes a speech by points... Unadopted each year while each box will focus on a specific aspect of communication competence ( ICC ) the. That best predicts how jeff will handle this situation cocultures strongly influence the features... Feature box is included in each chapter, specifically to help you develop competence. By himself on the idea of me going on this trip various cultural contexts supervisor given... Following would indicate a lack of interaction among team members factors affect our ability to communicate competence! The ability to communicate effectively and appropriately in real situations a bit confused about why the team ended up this! Limit your division of main points to three to five sub points will handle situation... With her family the behavior occur Coordinator, which type of follower is energetically and passionately but. Their very nature, symbols are self-explanatory and easy to interpret Welfare League takes in and... Their own sense of self problem b ) deception Suddenly, she gets frustrated because assumes. Conscious competence, and reward power to influence which of the following statements about communication competence is true? ca is a way of discouraging arrogance among!! But sometimes has difficulty articulating herself using adult vocabulary support communities do not permit effective questioning.! Checking Ana which of the following statements about communication competence is true? day 339 butterflies CC BY-NC-ND 2.0 in each chapter, specifically to help develop!