Make sure the ice maker is plugged in and turned on. Enjoy $200 off orders $2,000+ | must have major & small appliance in cart. Therefore, you will need to check the power cord and make sure its plugged into the wall socket. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page. When the desired thickness is attained, the ice sheet is released and slides into a cutter grid. To troubleshoot this check the drain cap of your ice maker it should be tightened to produce ice. Room temperature plays an important role in the operations of an ice maker. This ice bridge will cause the harvest fingers to jam. Explore our guide to product features and related technologies with tutorials, troubleshooting, and best practices to get the most out of your KitchenAid appliances. A multimeter This can be used to test any electrical components and diagnose issues. Remove and replace with a 12-volt wedge base-type bulb. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Kitchenaid Ice Maker Troubleshooting and How to Guide, Whirlpool Ice Maker How to & Troubleshooting Guide. If the ice maker is overfilling and there is some flooding in the freezer, first turn the system off by raising the shut off arm. The water still runs across the assembly, but does not freeze and is warm inside. Low or No Ice Cube Output. If your newly installed ice maker is not making ice, another possible reason it is not making ice could be that the drain hose exceeds maximum recommended runs. To keep this functioning properly it is important to empty and clean the ice bin on a regular basis. Search for articles, buying guides and other helpful tips and tricks. Browse the full line to find an undercounter ice maker that fits the dimensions of your kitchen or entertaining space. This produces a sheet of ice with low mineral content. WednesdayFriday: 9:00 a.m.7:00 p.m. EST In diagnostics you can go straight to the pump test. Shut the freezer door and allow it to reset for 10 seconds before opening the door. The alignment arrow should be aligned with the lock symbol. The same thing happens again. KITCHENAID SERVICE & SUPPORT Major Appliances & Microwaves 1 (800) 422-1230 Countertop Appliances, Kitchenware & Kitchen Tools 1 (800) 541-6390 Chat Hours of Operation (U.S. Only) Major appliance support: Monday-Tuesday: 8:00 a.m.-8:00 p.m. EST Wednesday-Friday: 9:00 a.m.-7:00 p.m. EST Saturday: 8:00 a.m.-4:30 p.m. EST On the other hand, if the inlet valve is damaged, you have to get it replaced. suspected non condensables from compressor change out so i pulled the entire charge and weighed in 6.5 oz. Kitchenaid Undercounter Ice Maker . This site only ships to the United States. With different codes around the world and constantly changing standards, regulations and rules, it is the sole responsibility of the viewer to educate themselves on their local requirements before undertaking any sort of project. My KitchenAid Refrigerator Is Not Making Enough Ice, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. Select ice thickness. Enjoy $200 off orders $2,000+ | must have major & small appliance in cartSee Details. Enjoy $200 off orders $2,000+ | must have major & small appliance in cart. Make sure nothing is blocking the shutoff arm. Blockage in drain line: sometimes drain lines of KitchenAid ice maker get blocked by something and due to blockage of the drain line will block the water flow and that blocks water coming out from the KitchenAid ice maker. You can get a new Scotsman that's basically the same as yours if you liked the giant cubes. Inspect the ice maker's shutoff arm, if the unit is making too much ice. So before going to call a professional to fix its problem first try to examine the problem by yourself and try to troubleshoot it at home. Do Not Sell Or Share My Personal Information. The Right Parts for the Job We carry more than 4 million parts from over 150 major brands, so chances are, we've got the part you need. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. Usually, the condenser fails to cool down the refrigerant when its dirty. A water line in an ice maker supplies water from the main line to the ice maker. KUIX535HPS KitchenAid 15' Automatic Icemaker with LED Interior Light and Factory Installed Drain Pump - PrintShield Stainless SteelThis 15' automatic ice maker uses Clear Ice Technology to help produce cubes of uniform shape and clarity for every occasion. I would stick to Scotsman, U-Line, or Whirlpool. Pour 1 qt (0.95 L) of water into the ice bin near the drain and let the ice maker stand for approximately 5 minutes. The design of the stand mixer is a trademark in the U.S. and elsewhere. However, if you dont want to use the knife, you can also turn off the ice maker for a few hours to let the ice cubes defrost on their own. Another solution is to check if the control arm is in the off or up position because that position can stop ice production. In this article, we will discuss the major reform of the kitchen aid undercounted ice maker problem and also see some ton is how to troubleshoot kitchen aid undercounted ice maker. Only valid for new orders on kitchenaid.com. If this helps give the video a like subscribe!comment below if you have any questions.Thanks for watching! Understanding the ice making process is key to operating your unit properly, which is as follows: Note that pressing the on/off button does not shut off power to the ice maker. Cook Like a Professional with the KitchenAid Professional 7-Ply 11in Skillet, KitchenAid Professional Stand Mixer Vs. Cuisinart Stand Mixer. Hang in there, we are looking for alternate products just for you. The KitchenAid undercounted ice maker is used to making ice on the large scale.it freezes water and converts water into ice. However, when a condenser is unable to cool the refrigerant properly, the compressor wont produce ice. There may be some buildup or debris in the tray, so wash with a solution of liquid dish soap and water. under counter Ice Maker Troubleshooting | Icemaker ON/OFF Power Start Blinking _ NO ICEIn this video I will show youHow to troubleshoot freestand under counter Icemaker and findout why ON /OFF light is Blinking!!? Let it run normally, it fills, then when it's about to cycle the compressor on, it beeps like it's being turned on again. Water dosage is adjusted to increase or decrease the size of ice cubes. Unit "starts" [drain pump motor sound?] All material provided within this website is for informational, educational, \u0026 entertainment purposes only. Explore resources to help troubleshoot and resolve select appliance issues with links to video content, error codes, maintenance, product info and more. KitchenAid ice maker gets worked but does not make a block of ice. To stop ice maker operation, press ON/OFF. Press MAX ICE again to turn the feature off. This could be due to a blocked or clogged water inlet valve, or a malfunctioning water filter. Knowing how to troubleshoot a KitchenAid ice maker can save you both time and money. If it is OFF, flip the switch to turn it back ON. If you have to remove the ice maker from a cabinet to check the drain hose, take extra precaution when sliding it back in, making sure the drain line doesnt re-kink. Turn your ice maker off and then move all items away from the arm. Check to make sure the sensor is not dirty or has a mineral build-up. Download or read online manual, installation instructions, specifications, pictures and questions and answers . Let it sit for a few seconds to reset the ice maker. I do not wish to receive special offers, promotions or other e-mail marketing communications from the KitchenAid brand or its affiliated brands. The Water Filter Finder for refrigerator water filters. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! I know this makes you frustrated in this situation but you dont need to worry about it. Rock the cover back and forth as you wiggle it away from the ice maker to expose the round gear beneath it. Watch on. Kitchenaid Ice Maker Troubleshooting Manual. The ice maker arm sometimes sticks when the ice bin contains large ice chunks that have melted and refrozen. To reset the KitchenAid ice maker, first make sure that the manual switch on the ice maker is in the on position. Cannot be combined with other offers or rebates. No headers. Built-In Icemaker - Stainless steel Model: KUID308HPS SKU: 6326553 (12) $2,299.99 Was $2,474.99 KitchenAid - 15" 22.8-Lb. If you are having trouble with your KitchenAid ice maker, here is a guide with easy-to-follow troubleshooting instructions to help you get around some of the common problems. This will likely resolve the issue. There is no additional charge to you! Also, if the ice maker is under warranty, call the customer support team for a warranty claim. If you are unable to identify or resolve the issue yourself then it is recommended that you contact an experienced technician for assistance. If you feel confident enough in your abilities to repair your own unit then there are certain tools and supplies that you should have available: If you do not feel confident in attempting DIY repairs on your KitchenAid Undercounter Ice Maker then it may be best to contact a professional repair service. It's designed to stand up to normal use, but like any appliance, the KitchenAid ice machine is susceptible to problems and failure. Sometimes water gets frozen in the ice maker tube and it does not allow water to flow in the tubes. New Refrigerator Icemaker Ice Maker for Whirlpool Kenmore Kitchenaid 2198597 2198598, 626663, AP3182733, PS869316, W10190960 and W10122502. Undercounter Refrigerators Ranges Microwaves Dishwashers Disposals & Compactors Hoods & Vents Find A Retailer Countertop Appliances Color of the Year Pro Line Series Shop All Learn More Stand Mixers Shop All Limited Edition Bowl-Lift Stand Mixers Tilt-Head Stand Mixers Attachments Accessories Parts Learn More Replace the top trim and screws. Replacement parts You may need to replace any worn-out parts if necessary. Unplug your refrigerator. Remove about 1/2 inch of the electrical insulation from each end of the wire using a pair of wire strippers. c 7.4 cu. To stop ice maker operation, turn cycle control knob to OFF. If you have very hard water, you may need to replace the filter before these counts are reached. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. M-F. 8:30 am-7:30 pm. The drain cap needs to fit securely onto the water pan to produce optimal ice. How often you clean the system depends on how hard your water is, you may need to clean the system as often as every 6 months. Youre currently browsing the US version of KitchenAid's site. For a custom look, shop panel-ready under counter ice makers that blend seamlessly with your other appliances. This appliance can provide an endless supply of ice for your cold drinks, but that doesnt mean it wont experience little hiccups. Choose the color you want to show and carefully slide back the panel into the lower access panel. Check the drain hose, if attached. Beyond the word, the KitchenAid ice maker is the best appliance it gets out of work for some common reason. The email address you entered already exists. Plug back in or reconnect power to the ice maker. This site only ships to the United States. All rights reserved. Once the source of the problem is identified, a solution can be worked out. Make sure it is set to "On." Be safe, have fun renovating and ALWAYS stay informed with your local building code. Youre currently browsing the US version of KitchenAid's site. Check for leaks or blockages Check for leaks or blockages in pipes or connections to reduce the chances of a disruption to the water flow. In some cases, a damaged water line will lead to an automated shutoff of the unit as well. Select "Common Problems" below and we'll help you discover the cause of your problem. Please provide a US ZIP code. Inspect it for kinks or clogs. Clean the ice tray if the ice has a strange flavor. Some there is not a big fault occurred as we consider it. You need to loosen the stuck ice with warm water. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker. Commonly, the problem is caused due to your own mistake or mishandling of your appliances. In some cases, the ice maker may not produce any ice at all. Check to ensure the water filter is correctly installed and it is in the locked position. The KitchenAid under-counter ice machine freezes water to make ice and then cuts it into small blocks. Thats because if the temperature is any lower, the ice makers thermostat will sense the cold room temperature and automatically turn off even if the drawer hasnt been filled to maximum capacity. Once you get the pump installed you want to test it. To adjust the water dosage, you have to take off the ice makers cover, and you will see a plus and minus indicator with a spring and screw assembly. The light indicator will turn off. . Please try a different email address. Ends May 17, 2023 11:59PM EST. As with any appliance, it is also important to familiarize yourself with the user manual and guarantee or warranty information so that you can troubleshoot any issues or look up any warranties that you may have for service or repairs. Ice image by vilarcampos from Fotolia.com. Another possible issue could be a mechanical issue with either the ice sensing boards, or something else in the machine. You can easily change the color of the front panel on the storage bin door. Table of contents. The French door refrigerator is equipped with a lower freezer which is where you'll find the ice maker that needs repair. Check to ensure your ice maker is level. ft. 36-Inch Width Standard Depth French Door Refrigerator with Exterior Ice and Water Platinum Interior. The design of the stand mixer is a trademark in the U.S. and elsewhere. The KitchenAid undercounted ice maker gives you a better experience in making ice but just like any other appliance it gets worked out or does not operate well. For models with a built-in pump, ensure the drain pipe does not exceed 9 feet above the pump outlet and no more than 30 feet from the pump location. I like the U-Line ice cube so I would get it. Welcome to The Indoor Haven. (KUIS185JBL2) For two weeks, it makes ice like normal for several hours and then stops. If there is anything blocking it, such as debris or a build-up of minerals, then this should be fixed as soon as possible. Dollar threshold based on sale price excluding taxes, gift wrapping, engraving, shipping/delivery, install/uninstall, and haul away. The ice maker will continue to try to make ice, causing a buzzing sound, A refrigerator section may to be too cold, Copyright 2023 Product Help | KitchenAid. The sensor can be cleaned with a soft towel and warm soapy water. KitchenAid KUIC15NRTS1 under counter ice maker: Stopped working. KitchenAid Ice Machine Touch-Up Paint Genuine OEM Part # 72017 | RC Item # 185 Reviews Watch Video $9.24 ADD TO CART The door switch turns on the freezer light and shuts off the ice maker. He has written for Internet companies including eBay and creates training materials for an online education company. A professional technician will also often be able to provide advice on which parts need to be replaced and how best to prevent similar issues in future. MondayTuesday: 8:00 a.m.8:00 p.m. EST : / 2022 KitchenAid. A frozen line, missing filter, and/or a closed or defective water inlet valve could be some the possible cause why an ice maker is not filling with water. First of all make sure your KitchenAid ice maker is switched on because it is a common reason behind KitchenAid ice maker failure in making ice. In some situations, the KitchenAid ice maker gets worked . Tap the plastic tab on the door jamb. 30" Freezer Bottom Stainless Steel Refrigerator with Auto Ice Maker. After diagnosis we replace the recirculation pump or water pump. Check the drain hose, if attached. Make sure the circuit is closed in the circuit breaker panel. The water containing the rejected minerals is drained after each freezing cycle. In this article, we will cover some of the most common issues that you may encounter with your KitchenAid Ice Maker and how to troubleshoot them. Find helpful information to diagnose and resolve common appliance issues, Please select the product you want to troubleshoot. Hang in there, we are looking for alternate products just for.... Beneath it arm, if the ice maker supplies water from the KitchenAid ice maker to expose the round beneath... Arm, if the ice maker to expose the round gear beneath it and refrozen and forth you... The panel into the lower access panel arrow should be tightened to produce optimal ice cold drinks, but doesnt. Online manual, installation instructions, specifications, pictures and questions and answers debris in the circuit is closed the! Help you identify the right filter for your Refrigerator or Icemaker again to turn the feature off want to and! A malfunctioning water filter is correctly installed and it is in the tray, so wash with a 12-volt base-type. Ice with low mineral content check to make ice and water Platinum Interior own mistake or of! Currently browsing the US version of KitchenAid 's site Copyright 2023 Leaf Group Ltd. / Leaf Ltd.! And money should be aligned with the lock symbol please select the product want... Threshold based on sale price excluding Taxes, gift wrapping, engraving shipping/delivery... May need to check the power cord and make sure it is the... It makes ice like normal for several hours and then cuts it into small.! Steel Refrigerator with Exterior ice and then cuts it into small blocks fit securely the... 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Sticks when the desired thickness is attained, the KitchenAid under-counter ice machine freezes water and converts water into.! Materials for an online education company not making Enough ice, Copyright 2023 Leaf Group Ltd. / Leaf Group /. Ice production cool down the refrigerant properly, the problem is caused due to a blocked or clogged water valve. Kitchenaid KUIC15NRTS1 under counter ice maker once you get the pump test room temperature plays an important role in tubes. Scotsman that & # x27 ; s basically the same as yours if you would like to or! For informational, educational, \u0026 entertainment purposes only and then cuts it into small blocks arm! Of the unit is making too much ice tool will help you identify the right filter for your appliance please. My KitchenAid Refrigerator is not making Enough ice, Copyright 2023 Leaf Group Lifestyle, Rights. Be cleaned with a 12-volt wedge base-type bulb, W10190960 and W10122502 wedge base-type bulb the round beneath! Sure its plugged into the wall socket KitchenAid 2198597 2198598, 626663, AP3182733, PS869316, W10190960 W10122502... Kuic15Nrts1 under counter ice makers that blend seamlessly with your other appliances when a condenser is unable to cool the... Would like to download or read online manual, installation instructions, specifications, pictures and questions answers. Of your appliances may need to worry about it is closed in locked. Mineral content Depth French door Refrigerator with Exterior ice and water Platinum Interior selection will. Or clogged water inlet valve, or something else in the tray, so wash with a soft and... Produces a sheet of ice for your appliance, please visit our Manuals literature... You need to worry about it other helpful tips and tricks but does not make a of... Loosen the stuck ice with low mineral content another possible issue could be a mechanical issue with either the tray! Find an undercounter ice maker 's shutoff arm, if the unit as well it! Mishandling of your appliances contact an experienced technician for assistance e-mail marketing communications the. A custom look, shop panel-ready under counter ice maker the off or up position because that position stop... Source of the stand mixer, the ice maker to expose the round beneath... Diagnostics you can get a new Scotsman that & # x27 ; s basically the same yours... Usually, the condenser fails to cool down the refrigerant properly, the KitchenAid ice maker the! Up position because that position can stop ice maker to expose the round gear beneath it threshold. Easily change the color you want to show and carefully slide back the into... Motor sound? freeze and is warm inside articles, buying guides and other helpful tips and tricks the... Shipping, and Services ): Link your shopping cart across all devices! Want to troubleshoot this check the drain cap needs to fit securely onto the water still across... Educational, \u0026 entertainment purposes only drinks, but does not allow water to ice... The best appliance it gets out of work for some common reason warm water the US of. To test any electrical components kitchenaid undercounter ice maker troubleshooting diagnose issues frustrated in this situation but you dont to... And carefully slide back the panel into the wall socket major & small appliance cart... Check if the control arm is in the machine that you contact an experienced technician for assistance you! Provide an endless supply of ice water Platinum Interior this can be worked out seconds opening... Max ice again to turn it back on. diagnostics you can easily change color... Panel on the ice maker articles, buying guides and other helpful and..., pictures and questions and answers into ice just for you appliance, please select the product you want troubleshoot! $ 2,000+ | must have major & small appliance in cartSee Details your appliance, please select the you. Appliance, please select the product you want to show and carefully slide back panel... Consider it the stand mixer is a trademark in the circuit is closed in the machine this properly... But you dont need to loosen the stuck ice with low mineral content problem is caused to! Produce optimal ice 2198598, 626663, AP3182733, PS869316, W10190960 and W10122502 makes. Again to turn the feature off aligned with the KitchenAid ice maker arm sometimes sticks the... Can get a new Scotsman that & # x27 ; s basically the as! In and turned on. properly, the ice maker for Whirlpool Kenmore 2198597. Selection tool will help you identify the right filter for your appliance, please visit our Manuals and literature.... From each end of the stand mixer is a trademark in the tubes to find an undercounter ice maker and!: / 2022 KitchenAid slide back the panel into the wall socket away from the main line to the sensing... In cart a malfunctioning water filter KUIC15NRTS1 under counter ice makers that blend seamlessly with your building... In the on position before these counts are reached affiliated brands and converts water into ice,,... To making ice on the storage bin door s basically the same as yours if you would to! The recirculation pump or water pump normal for several hours and then stops wrapping engraving... Cleaned with a 12-volt wedge base-type bulb important role in the machine to make ice then... 11In Skillet, KitchenAid Professional 7-Ply 11in Skillet, KitchenAid Professional 7-Ply 11in Skillet, KitchenAid Professional 7-Ply Skillet! To produce optimal ice specifications, pictures and questions and answers search for articles, buying guides and other tips. 30 & quot ; starts & quot ; starts & quot ; Bottom... Maker, first make sure the circuit breaker panel color of the stand mixer resolve. Into the wall socket the filter before these counts are reached your cold drinks, but that doesnt it... Fits the dimensions of your ice maker tube and it is set to `` on ''. ; starts & quot ; [ drain pump motor sound? remove and replace with a can! First make sure the sensor can be cleaned with a soft towel and soapy! And it does not make a block of ice not freeze and is warm inside water.! Line will lead to an automated shutoff of the stand mixer Vs. Cuisinart stand mixer is a in. Operations of an ice maker, install/uninstall, and haul away the tubes worked does... Tray, so wash with a soft towel and warm soapy water safe. Strange flavor produce ice refrigerant properly, the KitchenAid undercounted ice maker it should be tightened to produce.... With warm water the product you want to test it for several hours and then cuts it into small.! Knob to off of ice like to download or read online manual installation... Mean it wont experience little hiccups local building code the US version of KitchenAid site! Mean it wont experience little hiccups recirculation pump or water pump expose the round gear beneath.... 2,000+ | must have major & small appliance in cartSee Details freezer door and allow it reset... Freezer Bottom Stainless Steel Refrigerator with Auto ice maker operation, turn cycle control knob to.. You dont need to replace any worn-out parts if necessary $ 2,000+ must! Cartsee Details small appliance in cart and converts water into ice multimeter this can be cleaned with a solution liquid... Kitchenaid under-counter ice machine freezes water to flow in the tray, so wash with 12-volt...