You need to describe your item in detail to prospective buyers on Mercari. This financial backing provides a level of legitimacy and stability that other platforms may not be able to match. It means that items which no longer hold any value for one person can be transformed into new value for someone else. Selling on Mercari only takes a few minutes. Thats right again, the one that you took the time and care with when packaging. By taking these precautions, you can help ensure a smooth and safe transaction on Mercari. You can learn more about how Crosslist works here. Enter your PayPal or Apple Pay account information. Gadgets or games? Below is a list of the various infringements sellers and buyers can be reported on. This includes apparel, bags, tools, electronics, pet supplies, sports equipment, and much more. Our team works hard to make sure transactions are safe, secure, and fair for both buyers and sellers. Hi, I'm Jaime. In a nutshell, Amazon states that a message cannot include: Instead, a message to a buyer should be used to add value to a buyers purchase. Mercari is taking on initiatives in five areas as part of our continued efforts to achieve a more abundant society: Creating a Circular Economy/Mitigating Climate Change, Diversity & Inclusion, Local Empowerment, Safe, Secure, and Fair Transactions, and Corporate Governance and Compliance.. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. Be sure to follow the Mercari Shipping Protection guidelines closely and double-check that your package weight and size are within the allowable limits.. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Mercari is known for having a reputable customer service team. Well if they are like me I dont pay attention to notifications in Poshmark app. So, the more you cover yourself, especially with pricey items, the better chance you have of coming out the winner in an unfortunate situation like this. You are so incredibly limiting your sales potential if you are blocking people for literally no reason. In fact, you can sell just about any item. Welcome! Merpays goal isnt to create a more simple and convenient form of money. Do you know HOW I change my listings from buyer pays for shipping to seller pays for shipping (in order to offer free shipping)? Having a presence across multiple marketplaces helps build trust by giving customers more options when it comes to purchasing from you. Your cell phone (in most cases) will do the trick. We strive to improve their accuracy and expand their scope in an effort to create a secure environment for users. The primary benefit of listing products on multiple marketplaces is increased visibility, reach, and sales. As far as features, several sellers said Mercari's shipping features were very good - "makes shipping a breeze . We also accept PayPal and Apple Pay. Heres how to make the most of bundles: Shoppers can now initiate an offer on a bundle of multiple items you're selling now you don't have to create custom bundled listings anymore! In the interest of customer safety, Mercari doesnt offer photo sharing in our messaging feature. It also provides more information for prospective buyers who may want to know additional details such as measurements, materials used, or other features about the product before making a purchase decision. If youre warming up to the idea of this platform, be sure to check out our blog for a comprehensive guide on how to sell on Mercari. This includes clothing, electronics, toys, collectibles, home decor, sports equipment, handbags, tools, and much more. Listed a track zip-up, matching joggers, and coordinating sneakers? Thats right: The one that makes them feel like they are opening a gift. Buyers seem to love buying bundles, like a complete newborn outfit, or a set of plates. You can freely browse the marketplace, save items, and chat with sellers. Selling on Mercari is flat out awesome, but you shouldnt be afraid to post your items on other platforms such as Poshmark, Offer Up, and Facebook Marketplace, too. This gives you $25 of profit for every sale, but you also have to calculate how much Mercari takes in selling fees: So take $6.95 off, and youre left with $18.05 in profit. Mercari can be a good fit for dedicated sellers who want an easy-to-use platform to list their items. If you had photographic evidence to prove this is the incorrect bag that has been returned, Mercari could have declined the refund. It makes a world of difference. For all sellers, the better your seller feedback score, the more likely you are to win the Buy Box. I contacted. Mercari makes it easy, though! Its important to reward loyal customers who come back time and again; offer discounts or special deals only available for returning shoppers. We believe that every one of us holds untapped potential and that everything has value regardless of its form. 3. 2. Go to Mercari.com and click on "Sell on Mercari" [the bright orange button] or the person icon at the top of the page and then select "Sign Up.". If you choose to purchase insurance, youll need to file a claim with Mercari if your item is lost or damaged, however, you are covered to the value of $200. Theyll tell you exactly how much money youll be receiving after fees and shipping, so theres no guesswork. #1-Add 10% markup to the listing price so you can promote a price drop to your likers later on. I sell on multiple platforms. Here are the available seller badges: Yes, its safe to buy from the Mercari marketplace. 8,003 views May 25, 2020 How to Handle Return Requests on Mercari .more Bryan Guerra eCom 6.88K subscribers 99 There is a buyer that said the item was damaged during shipping. 11. We caution against sharing your contact information, which can be dangerous. Go to your profile page > Selling > the item > Edit item Through the systems we use, our dedicated customer support, coordination with authorities, and AI technology, Mercari is committed to ensuring our marketplace is a safe and secure place for our users to buy and sell. Furthermore, we have a dedicated customer service system that responds to customer inquiries and monitors the service. My sale notification will go to my email and I will get your package out timely. All rights reserved. By following our tips, you will be able to protect yourself from any potential scams or fraudulent activities that could occur while selling on Mercari. Additionally, each marketplace comes with its own unique set of features that can provide additional benefits such as lower commission fees or access to new customer segments. 10. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the other partys past reviews before deciding to engage in a transaction. By mitigating returns and negative product reviews and feedback, youre on your way to a stellar customer experience. I've been mentioned on Huffington Post, Business Insider, Yahoo, The Penny Hoarder, and more. This ensures that the buyer has received the item and cant later claim they never received it. Pro tip #1: If the value does not exceed the $200 limit, use Mercari's prepaid shipping label during the holidays. I am artist painter. You can brighten up your iPhone photos a bit more by going in to edit a photo, then adjusting the exposure slider. Selling individual trading cards or figurines? If youre selling on Mercari, its important to build up a good seller reputation. Sellers will not receive payment until an item is delivered and confirmed by the buyer. You can set them up during checkout or at any time under Settings. There is no way of knowing they are who they say they are. Dont fret though; you do not need a fancy, expensive camera. If youre selling an item on Mercari, its important to be aware of the potential for scams. If a shopper needs to return an item from a bundle, theyll need to send back all of the items purchased in order to receive a refund. Product Reviews: Whats the Difference? The online shopping platform has over 20 million active monthly users as of December 2022 and processed over $6.7 billion in transactions last year alone. If you are serious about selling on Mercari and building a reputation as a top seller, your job doesnt end after shipping. I have many items listed. Beyond money. The marketplace has more than 10, 000 brands and over 100, 000 new items that are added daily. Photos are very important when you are selling on Mercari. You can take a look at my recommendations page for products and web sites I use to do that! This kind of incentive can be extremely effective in encouraging repeat business over time. Securely package all items sold through Mercari using bubble wrap or newspaper around fragile items (such as glassware) along with ample amounts of packing tape around boxes so nothing gets damaged during transit time this will save both parties hassle later if something goes wrong during delivery too. We believe that by expanding this marketplace across borders, cultures, and languages to reach a global audience, we can create a circular economy where people take better care of the items they use. I think you will agree with me that trying to figure out how to contact a seller or buyer on Poshmark is not the easiest and may require a work around. Then in 2018 I started actually selling on Poshmark so it happens sometimes. It is also available in the US and UK, so it has done well enough to be able to expand its footprint into new territories. But watch out for the confusing shipping options, and dont plan on selling big-ticket items worth more than $200 since Mercari offers no shipping protection for them. We respect your privacy. Use vivid but plain language. . TIP: Do not, I repeat, do not accept a deal so low that you are losing money. Plus, get a bonus Promotions Cheatsheet! Mercari takes a 10% commission fee (or selling fees) on everything you sell. Ensure your device and the Mercari app for iOS or Android are updated to get shopping and selling today. Ultimately, you are responsible for your financial decisions. Negative reviews on Trustpilot are often related to Mercari's poor customer service experiences. The popular marketplace charges 2.9% plus $0.30 for each payment. At Mercoin, we are creating products that help people unleash their potential, empowering them to create and circulate value. I have no idea how to contact this buyer I cannot find anything anywhere to do so. Mercaris Product Safety Support Program aims to deliver product safety information issued by manufacturers/importers directly to Mercari users who own the products in question (users who have listed or bought the item on Mercari). You will get the best photos using this type of light. Learn more about how we make money and our editorial policies. You could also use collage to fit more detail into a single image. You oblige but when you receive your item back, you know immediately that this is not the same bag you sent. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thank you! All products and company names are trademarks or registered trademarks of their respective holders. 3. Tap Card & Billing then Connect with PayPal or Set up Apple Pay. You can view your available credits and their expiration dates at any time under Settings > Credits. Shoppers can only make bundle offers on the Mercari app. 3. TAKE GREAT PHOTOS. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). Some of the items that are prohibited from being listed on Mercari include: Mercari has a reporting function so that sellers and buyers can report suspicious activity such as the sale of banned items, counterfeit goods, inappropriate conversations, and so forth. Of course, anything unknown prompts us to tread lightly. These reviews can be essential for selling more items and selling them quickly. Through this event, we aimed to show the public the potential and fun of mixing and matching old clothes to make new fashion. 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