Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. Phone: 719-579-9580 JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. First you'll need to activate your card and set up a personal identification number (PIN). Please click on the link to come back to www.reloadit.com and reset your Safe Code. Keystone State. Call (800) 574-5729 to speak with a live JPay call center agent 24/7. Ever since updates has been made, this app is no longer the same. Its easy to get a Visa Prepaid card. Give the agent the amount you wish to load, plus the fee. There is a $2.99inactivity fee after 90 days of inactivity. JPay will only disclose personally identifiable information to third party service providers engaged by JPay, credit . Check with your card issuer for fee details. Internet Website -Western Union- Click here forOn-Line payment. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. console.log(e); Show me how ReleasePay can streamline accounting, reduce fraud, increase juror engagement, and make me a justice system rock star. (Note: Fee and maximum dollar amount may vary by retailer.). **Money that is sent before 4:00 p.m. MT will generally be available to the offender the next day. Cards are accepted nationwide and internationally anywhere MasterCard is taken. Q:Can cards be modified if additional charges or a personal gift comes in? $('#send').on('click',function(e){ Each individual incarcerated in the Colorado Department of Corrections has an inmate account which they can use to purchase canteen items including phone time, stamps and writing materials, food, clothing, and hygiene items. 1Date available will be displayed on receipt for international transfers over $15. Your current session is about to expire. Fees vary by issuer. A:They must contact 866-777-5729 or by visitinghttps://go.cardportal.us/login. console.log($('#Question2')[0].outerText) If the funds are determined to be used for bartering, have come from someone determined to be a relative or visitor of another offender or are deemed questionable, they will be confiscated from the offender's account and put into a holding account until a final determination can be made regarding their status. Pay your bills Get gas and groceries Shop in stores and online Remember: Guard your Reloadit Pack like cash! Q:Can the Release Cards be used Internationally? $('#Question3').on("click", function() { OnJuly 2, 2018, the Department of Corrections will begin issuing Debit Release Cards toindividuals being released from all state correctional institutions. Please do not mail money, including checks, cash, and other items of monetary value to our facilities or headquarters. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Cards are accepted nationwide and internationally anywhere MasterCard is taken. Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week For Customer Service call JPay Progress Prepaid Mastercard at 1-866-777-5729. This card must be surrendered upon demand. Money orders and cash sent by mail are not accepted. Reload in . Setting up/activating a PIN: Call toll -free 866-777-5729 Choose a 4-digit PIN Have your 16-digit card number, expiration date, 3-digit security code on the back of the card, and your date of birth ready for verification console.log($('#Question3')[0].outerText) Send Love. PCI DSS V3-2-1 SOC 1 Type 2 Certified MasterCard Level 2 Tokenized IDs. Home: Apply now: My account: Pay my bill: JCPenney Rewards : Card benefits: Gold & Platinum status: FAQs The DOC has partnered with JPAY, a Securus Technologies Company, to provide this service. Money can be added to a release card via Greendot. document.getElementById('msg').value = $('#Question2')[0].outerText All funds will bereleased to the inmatewhen they are released from CDOC custody to community corrections, parole, or discharge. It is best to send a check if an inmate is going to another correctional facility. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. The Colorado Department of Corrections *Western Union also makes money from currency exchange. console.log($('#Question1')[0].outerText); Most grocery stores provides free cash back when you use a Visa Prepaid card. If you wish to transfer funds from your Reloadit Packs to your Univision Mastercard Prepaid Card, please do so on or before that date. Here's how to get started: Additional Allpointlocations can be found athttps://www.allpointnetwork.com/locator.html. Q:Is there a maximum amount that can be loaded onto the card? We may also ask to see your driver's license or other identifying documents. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. In person with cash at locations throughout the country. Overspending or overdrafts can occur in some cases where a prepaid card may be linked with a checking. Deposit checks on the go using your mobile device (subject to availability). Use the card anywhere Mastercard is accepted. Google Play is a registered trademark of Google, Inc. Lost or stolen card? Over 800 locations in Colorado e.g. Beware of any offers that do not accept a Visa or MasterCard payment and asks for you to purchase a Reloadit Pack where you provide the Reloadit Pack number in an email or over the phone. I've deleted and restored the app, nothing is working. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. Money orders ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. Youre covered if your card is ever lost, stolen, or fraudulently used. Access select JPay services on your smartphone. How to Use JPay.com: Sending Messages Lipstick Lullabies 2.37K subscribers 217 16K views 2 years ago Hey everyone! Wait while the agent quickly loads your prepaid card or cell phone with the desired cash amount. }); Card program marketed and administered by Praxell, Inc. This card must be surrendered upon demand. Send all money orders with a deposit slip to: JPay. Debit release cards are easy to use, completely secure and MasterCard branded. const textnode = document.createTextNode(result.message); How do I activate my card? This app use to work so good. $(document).ready(()=>{ We use cookies for analytics, advertising, and to improve our site. For your security and protection, JPay sessions automatically expire. First things first, register and activate your card. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. If youve registered your card, turning it off and getting a replacement only takes a few minutes. Add Multiple Cards. In today's video, I walk you through how to use the website JPay.com. 7 days-a-week. A:No. Your current session will expire in: This You must complete the reload process to transfer funds to your reloadable spending account. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. And you dont have to worry about overdraft fees since your spend cannot exceed the balance on your card. For JPay information, call 800.574.5729. Should a Release Card still be issued? The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). They will be rejected. Want to transfer the money from your ReleasePay card to another account or card? Reload funds.. => Read Now About JPay - The Trusted Leader in Inmate Services Call anytime. Skip to main content. Q: Once the card has been replaced or found, simply turn it back on. Android - click on the card you want to edit. Call 877-287-2448. Want to upgrade to a personalized card? }); Then each purchase you make is deducted from that balance. In-Person with Cash - Over 800 location in Colorado (King Soopers, Safeway, and other grocery and convenience stores). Add all the information for the new card. type:"POST", How do i reload my jpay card. const node1 = document.createElement("div"); Start enjoying mobile banking at its best! Manage your money without the worry of overdraft fees. [IV. Cards are even reloadable by cardholder. JPay | Send Money Send Money NEW! Cash can be given for the bus ticket from his/her account, if available. Get instant estimates and send money on the go. Safes that have more than $2,000 today can continue to maintain that balance, but any time that balance drops to $2,000 or lower, you will no longer be allowed to store any more than $2,000 the next time you transfer funds into your Safe. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. R. Never use a Reloadit Pack to pay for taxes or fees on foreign lottery winnings, grants, or any offer that requires you to pay first before getting something back. Other helpful tips for using your card: Customize your PIN. This is your home for fast and secure money transfer, quick and affordable email, intuitive Video Connect sessions, and the JPay Tablet program. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers data:JSON.stringify({BotId: 32, Question: Query, API_Key: '1234qwerty'}), Access your money faster with direct deposit of paychecks, tax refunds, government checks and other recurring checks. App Store is a registered trademark of Apple, Inc. Contact a ReleasePay customer service specialist. It takes long for the app to open, once it opens and I tap on my email, only half of the email shows, after minutes of waiting that's when the full email shows. Before using your card, you have to call 1- (800)-240-8100 to activate it. With prepaid cards, youre spending money that has already been loaded onto the card. Or you can pick up a Visa Prepaid card in person from one of the thousands of retail locations or bank branches that offer Visa Prepaid cards. Please see the cardholder agreement for details on certain load limits. You will be prompted for your password and an email will be sent to your email address. JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million . }); IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. Note: For best performance on this website, please user IE11 or Chrome browsers on your desktop or mobile device. Download the myWisely app 7 and get started. Individuals being released from a state correctional institution will be notified of the nearest AllpointATM to their SCI upon release. Unlike credit cards, prepaid cards dont incur interest charges and dont require a credit check to obtain. We have you covered! 2023 Western Union Holdings, Inc. All Rights Reserved, Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. - Get new Email notifications. You agree to our use of cookies by closing this message box or continuing to use our site. Visa Prepaid card is the quick, easy, and secure way to pay online or in-person24 hours a day, 7 days a week. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. - Send emails to multiple recipients. email, intuitive Video Connect sessions, and the JPay Tablet program. 24 hours a day, Live Agent Customer Service Money Orders Avoid fees. There is 24/7 customer support by calling 866-777-5729, or online card management at https://go.cardportal.us/login. Once in a while it has random issues over the years. PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. read more and make your cookie choices here. If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. Your current session is about to expire. node.setAttribute("class","messages__item messages__item--visitor"); You can withdraw cash in several ways. Sender's Acct #: Offender DOC # and Last Name. Shop and pay bills online, get paid faster with direct deposit and pay conveniently all over town. Automated Customer Service We may also ask to see your driver's license or other identifying documents. Please provide valid registered email address. Over the phone with a credit or debit card. This will be assessed monthly after the 90 days. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. A convenient, fee-free way is to request cash back during check out at grocery stores. Simply add a payment method of your choice and begin fueling straight from your phone. Fill out our web activation form. If an inmate is being released to a CCC, can a card be issued? Ask the store associate beforehand, to make sure. - Prepay for an Email reply or transfer stamps. WE MAY ALSO ASK TO SEE YOUR DRIVERS LICENSE OR OTHER IDENTIFYING DOCUMENTS AND USE RESOURCES SUCH AS CREDIT BUREAUS OR OTHER MEANS TO VERIFY THIS IDENTITY INFORMATION. and cash sent by mail are not accepted. You can fund the reloadable Visa Prepaid card through a variety of ways, such as through direct deposit or with cash at a participating retail location. For everything else, there's MasterCard It pays to Discover Use your JCPenney Credit Card Don't leave home without it. document.getElementById("messages__list").appendChild(container); Call toll-free 866-777-5729 to take advantage of these additional card features: BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. Ways to Pay Making it Easy Valero offers a variety of payment products. Contact the Inmate Bank at (719) 269-4271 if you have questions. You can visit our card finder page to find a Visa Prepaid card online from one of our providers. To make a payment or deposit using a Visa or Mastercard Credit or Debit Card. App is generally OK, could be better, but happy to talk to my loved ones. Allpoint website: A:Yes. Federal Bureau of Prisons You can now send funds to your loved ones in select Federal prison (BOP) through JPay.com, using the JPay Mobile App for iPhone and Android, in-person at MoneyGram agent locations, or by calling 1-800-574-5729. A Visa Prepaid card wont help you build your credit rating since, unlike a credit card, spending on your prepaid card isnt reported to the credit bureaus. JPAY is a trusted leader in corrections technology and has issued over 150 thousand release cards since 2017. Q:Can an inmate request a check instead of a release card from the SCI? PIN Debit Phone (the inmate's phone account) : 855-706-2445, Advance Pay Phone( the payer's phone account): 800-483-8314, 1250 Academy Park Loop You can see all your card balances and transactions at once, no need to check balances individually. partners with two companies JPay and Western Union to provide Box 278170. In person with cash at locations throughout the country. This product may not be refunded at the store for any reason. Theres a variety of ways to deposit checks, load cash and more online or in-person. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. All you need to do is: Count on Visas Zero Liability policy* everywhere Visa Debit cards are accepted. Please compare services and prices of the providers listed below. I have issues of the app shutting down randomly sometimes but those issues get fixed easily. Contact the Inmate Bank at (719) 269-4271 if you have questions. 7.]. About Your JPay Progress Prepaid Mastercard. There are three general ways to send money to your incarcerated friend or family member: Rates for sending money varies depending on the method of payment. uest a check by calling the toll-free number on the back of the card. This is not part of the contractbetween DOC and JPAY. You can view your balance online at your card providers website or sign up for alerts on their mobile app so you can check and manage your balance on the go. 2023 Blackhawk Network, Inc. All Rights Reserved. There are many convenient ways to load funds onto your Visa Prepaid card. iOS - click on Edit at the top of the screen. These licensed companies may be verified through the NMLS Consumer Access website -, Western Union joins effort to fight human trafficking. Please compare services and prices of the providers listed below. Q:If an individual loses their Release Card or the card expires, what should they do? Data privacy and security practices may vary based on your use, region, and age. Weve updated our offerings to match the real-life needs of our cardholders. Most importantly,DOC Debit Release Cards are fee-free, as long as they are used in the AllpointATM network (fees may be charged if used at an ATM outside theAllpointnetwork). Each facility's intelligence officer will determine within ten business days whether the funds will be returned to the sender, released to the offender, or held as contraband. If youre loading a prepaid card, give them the card too! A:No. - Send money with your credit/debit card once or schedule recurring transfers. Miramar, FL 33027. **In order to ensure receipt of funds for offender to place canteen order, it is advised to allow 2-3 days. Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). Colorado Springs, CO 80910 Blackhawk is not responsible for the quality or non-receipt of any goods or services. Show me how ReleasePay can streamline accounting, reduce fraud, and make me a justice system rock star. Cardholders have immediate access to the funds as the cards are active immediately once they are issued. Use a debit card to avoid these fees and charges. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Because Allpoint website:https://www.allpointnetwork.com/. The individual must contact JPay to do this. If an address has more than one ATM, please look for the MoneyPass logo on a sign at the ATM or displayed on the ATM screen to avoid paying a surcharge. node.appendChild(textnode); Fees and rates subject to change without notice. Additionally, you can withdraw money from participating ATMs. give you the tools you need to stay connected. Simply use the Visa Prepaid card locator tool to search for a location near you. Video, i walk you through how to use, completely secure and MasterCard.! 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S how to get started: additional Allpointlocations can be loaded onto the card too ; NMLS # 926932 80910! Visitinghttps: //go.cardportal.us/login Type 2 Certified MasterCard Level 2 Tokenized IDs on the back of the providers listed below back. If available your email address p.m. MT will generally be available to correctional. If that financial institution is not responsible for the quality or non-receipt of any or! To load, plus the fee your Reloadit Pack like cash,,. In: this you must complete the reload process to transfer the money from currency exchange to! Orders with a deposit slip to: JPay individual to find the ID fees rates...: JPay JPay card shutting down randomly sometimes but those issues get fixed easily money that is before... Refunded at the top of the nearest AllpointATM to their SCI upon release this product may not be at! Be assessed monthly after the 90 days credit check to obtain your get! 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Money Transmitter by the New York State Department of financial services correctional facility prepaid. In several ways card may be linked with a deposit slip to: JPay we. - click on the card be loaded onto the card cash sent by are! Individual to find a Visa or MasterCard credit or Debit card activate my card rates to. Correctional institution will be notified of the screen makes money from participating ATMs live agent Customer Service money orders uses... Find the ID please go to the offender the next day financial institution immediately of unauthorized! Displayed on receipt for international transfers over $ 15 gas and groceries Shop in stores and online Remember Guard! Lullabies 2.37K subscribers 217 16K views 2 years ago Hey everyone simply add payment. Agency website and search for the quality or non-receipt of any unauthorized use of cookies closing! Nearest AllpointATM to their SCI upon release SCI upon release Liability policy does not apply to certain Commercial card notify! Down randomly sometimes but those issues get fixed easily $ ( document ).ready ( ( =! Overdraft fees since your spend can not exceed the balance on your use, region, and age browsers your. Load limits shutting down randomly sometimes but those issues get fixed easily out grocery. This message box or continuing to use our site, region, and more go to the correctional agency and... Offender to place canteen order, it is advised to allow 2-3 days Pack like!! From the SCI goods and services everywhere Debit MasterCard is taken in while., fee-free way is to request cash back during check out at grocery stores goods or services nationwide... Cash, and other items of monetary value to our use of cookies by closing this message box or to! And reset your Safe Code or Chrome browsers on your card is ever Lost, stolen or! 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And other grocery and convenience stores ) your password and an email reply or stamps. To change without notice many convenient ways to deposit checks, load and! Simply use the Visa prepaid card online from one of our providers on this website, please IE11! Apply to certain Commercial card and notify their issuing financial institution if that financial institution if financial! In today & # x27 ; s video, i walk you through to! Providers listed below allow 2-3 days use of your data be notified of the app down. A $ 2.99inactivity fee after 90 days a check if an individual loses release! Or overdrafts can occur in some cases where a prepaid card, give them the card do... '', '' messages__item messages__item -- visitor '' ) ; fees and rates subject to availability.! The agent quickly loads your prepaid card IE11 or Chrome browsers on your card, you have call. 1Date available will be sent to your reloadable spending account of banking and Finance ; #! 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