Step 1. There are a ton of things that you need to consider here, from the configurations to the responsiveness of the unit and hardware issues. Oh wait it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. Switched what I thought was "red" and "black" and powered up the panel, and the light flicked right on. If the app shows that the Gosund smart bulb is offline, try to remove it from the app, go to the desired bulb name on the app, click the edit sign, then click remove device. Tap the Colour option to summon a colour dial, where you can adjust the light colour, the Saturation and the Brightness; tap the Scene option to roam through various scenes that can automatically adjust the light in the Night, while you Read, in a Meeting or at Leisure, but it can also offer some fun transitions through colours (Scene 1, 2, 3 and 4) each scene can be adjusted by Saturation, Brightness and Speed. If you have already paired the plug with your mobile app, but the app cant control the plug, then you should clear the app data and pair the plug again to fix any minor bugs. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. Do I have to buy into cloud? 231 ASPEN TRAIL DRIVE Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. From there, you can set up the new device and wont have to deal with any more errors. If the plug is not damaged itself, you should be able to get past the schedule errors by following the fixes here. I brought some strip lights for my sons sensory room for Christmas as he has autism and i have just turned them on, tried to change colour and they have lost power. Starting with the bulb off, cycle the power on and off three times. At this point, you will need to configure the MQTT parameters: For Host (), enter the IP address of the Home Assistant. It can also be the case that your plug is faulty, in which scenario you need to get it replaced. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. If something seems to be wrong with the router, youll want to reset it. You can contact me at the address of this email or: Unfortunately, I'm having trouble getting it to connect. Sometimes, the router behaves weirdly when it has been on for a long time, shutting it down and then back on could fix some issues, just wait at least 15-30 seconds before turning it on. So, instead of wasting your time, just get yourself a new smart device. Step two The second step is to ensure your smartphone is not using a VPN application. So here are some troubleshooting steps to try if your Gosund Smart Plug won't connect to Wi-Fi: 1. A power outage or router service interruption disconnected the bulb from the network. Add the plug back in, and your issue will most probably be fixed. Right? If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Reset the Gosund light bulb According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then you'll notice that the bulb flashes rapidly or slowly. Gosund made two videos for each mode. You should use the 2.4GHz Wi-Fi network instead of the 5GHz one, if it still doesnt work, try to completely disable the 5GHz network or option. One of the more effective features of this option is the smart schedules that keep owners in control even without engaging the unit again and again from the mobile application. Cannot underline my disgust enough. When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. Try another bulb to check if its defective or not. Why am I fighting with yet another smart app that is ridiculously trying to make it impossible to lync with me Alexa home. The Gosund smart light bulb will also work with Amazon Alexa and Google Home, so, considering that I do have a Google Home Mini, I decided to pair the device to the Google app. SAFETY INFORMATION Don't roll the light, Your email address will not be published. Uninstall and Reinstall the App Sometimes, issues with the Smart Life app could be caused by a bug. I opened a ticket with the vendor to check with them as well. Never buying one of these products again, and will tell anyone and everyone to avoid making the same mistake. An example of data being processed may be a unique identifier stored in a cookie. If it needs input from you, it wont be effective. Use the app to connect your plug with the Wi-Fi, Learn to use the app to control your new smart plugs. Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Hopefully, that will be it, and you will have a new device in due time. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. For other switches, such as the Lutron Caseta, rapidly tap the on button three times. After you see the power light blinking, release the power button. We will do our best to help you resolve any problems you might have about Our products until you are satisfied. After 10 seconds, the switch should click. Dont buy smart plugs from them. I also tried different roof lights and outdoor lights, also took it to two friends house and same freaken sound. I have one smart socket (out of set of 4) that's defective, have been thru ALL the protocols (some as many as 6 times) suggestive by Gosund's online chat help, but it's still not working, have spoken with Amazon and they said to contact Gosund directly to get warranty replacement service. How do two equations multiply left by left equals right by right? It only takes a minute to sign up. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. Search Gosund App on App Store, Google Play or scan the QR code below and install it. Why does the second bowl of popcorn pop better in the microwave? First, blow out the connection point if there is a lot of dust in the fixtures before fixing the bulb back in its place. For example, many TVs these days go into standby mode. I really need to have these replaced. So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. The plugs make smart home technology accessible to everyone, so theyre worth looking into. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. Accessing the Tasmota smart bulb interface. Seems to be wifi issue with only this one plug. I bought a package of four GOSUND AC electrical outlet round plug-in devices one works fine the other one is driving me up the wall. Before fiddling I checked my router network activity logs and there was absolutely no sign of any activity across my home network between 1100 and 1400hrs. If so, that could be the case, someone even said that he has to reset his smart device every time theres a power outage. I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didnt notice until it was too late to return. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. Im still able to control the ones that are currently set up but unable to add any new ones. Absolutely useless!! We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Then go into your Alexa app on your phone and check that the lights have been discovered, at this point yo. If you want to install and set up your devices, you can follow these steps to get the job done quickly: How do you use your Gosund Smart Plugs? Now go to the Gosund apps and sign up for and register your new account. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. Long press on the network name to forget the network. Sometimes the app never gets to the login screen at all. In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. Smart switches can help make all your home, home can be used with the Gosund smart plug, 6 Ways To Fix Nest Home Away Assist Not Working, 6 Fixes To Liftmaster Not Connecting To Wi-Fi. This cycle is your indication that the switch is ready to be reconnected. Youll then be asked to enter the SSID credentials and youll have to wait until the smart light bulb gets paired with the app. Click "Add to Siri" in the lower right, then record your command. Fehlende MQTT Objekte von Gosund SP111. Two faces sharing same four vertices issues. Select the words electrical and then socket to set up the plug. Can It Cause Fire? Here's how to reboot your router: Unplug your router from your power outlet. (I wanted to read the reviews there to see what others have to say.) What you need to do is screw your LED bulb tighter and check if it fixes the problem. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. I guess thats why smart devices prefer 2.4GHz networks because they need more range not more speed in addition to their ability to penetrate through the walls or ceilings making it easier for smart cameras which are mounted outside the house to connect to the router. If you plug your TV into a smart plug and try to turn the TV on, it will land on stand-by mode and youll still need your remote to turn on the TV. After that, launch your app again and log in to your Gosund account. You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. They can help you resolve your issue if none of the mentioned fixes seem to work for you. I have tried endless to to program socket with the app and I have gotten no results. Only Cync light bulbs, light strips, indoor smart plugs, and outdoor smart plugs are compatible with Google Seamless Setup. App works to some extent but the company and customer service are horrible in my opinion. App still does not work. What is the point of asking for comments if no new information is forthcoming? Follow these steps to prevent problems in your bulb patch. If you already havea Gosund account, simply click login with your account. Register for your Gosund account and login into the app. Please note that the front of the lightstrip is on the same side as the front of the controller.Note: Here are some tips about install 16.4ft LED strip lights: A: For Easy Mode Connection- LED Light Strip blue lights blinking quickly . Just head into the settings, look for anything that talks about firmware or software updates and check to ensure your bulbs have the latest version installed - the app should tell you this. You could also try the trick mentioned in this videoif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-banner-1-0'); 2.4GHz Wi-Fi networks tend to provide slower speeds but their range is wider, unlike the 5GHz networks which are faster but their range is smaller. I've tried all the usual troubleshooting steps, but nothing seems to work. The Gosund smart bulb could be defective, to make sure it didnt go bad try a different working smart bulb to check if its really working or it should be replaced. Mark is also the main tech writer for MBReviews.com, covering not only his passion, the networking devices, but also other cool electronic gadgets that you may find useful for your every day life. Your email address will not be published. Sometimes people forget what they did last night, changing one setting in your router could ruin the connection between your bulb and the app on your phone, like switching your Wi-Fi network from 2.4GHz to 5GHz, or changing the password. I don't want to return all four because the three still work. Luntak E12 WiFi Smart LED Light Bulbs SERVICE@LUNTAK.CN Switch on the light Wait until the light blinks rapidly., Energizer Smart Wifi LED Light Strip Installation Guide GETTING STARTED Thank you for choosing the Energize' LED Light, LED Smart Strip Lights Please note the following information before installation. HORRIFYINGLY BAD INSTALLATION. This is an IoT device, so it is only natural to have some security concerns and, to protect yourself at least at a basic level, make sure that the applications permissions are kept to the minimum, make sure your router and your smart device is up to date in terms of firmware (if a manufacturer hasnt released an update in a while, chances are the device is vulnerable) and, if you have the technical skills, it is wise to isolate the smart device from the rest of the network by creating a VLAN. I think you hooked up neutral correctly. Have a new Gosund Smart Plug at home that youre trying to set up? You need to make sure that the time constraints are defined properly and that the plug-in question has a stable connection to the router. Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. controls all smart devices First, make sure that your smartphone is connected to the 2.4 GHz Wi-Fi network that you want to connect your Gosund Bulb to. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Gosund Smart Light Bulbs Work with Alexa & Google Home, Multi Color Warm White 2700K Smart Bulbs Dimmable, 75W Equivalent, E26 8W WiFi Led Bulb A19, No Hub Required, 2.4GHz . All Rights Reserved, Linksys LAPAC1750C vs Ubiquiti Unifi UAP-AC-PRO, ETOE E3 Pro 1080P Projector Review: A story of a projector and an Android box. 3. 2. Make sure your router is set to 2.4GHz only. Ive used Gosund for years now without any problems. Use a different smart device/app pairing and save yourself the time. We have over 1,000,000 users and companies will listen to us. NOTE: The wire nut is the cap-like object connecting the wires. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. Smart switches can help make all your home appliances easy to control remotely. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. NOPE. Take up the treatlife devices with virtually any questions on and. You can also control the lamp remotely from anywhere in the house, as long as you have the app. You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. More so, there may be new updates to the app, and this can also cause some malfunctions. Long press(more than 6 seconds) on/off button until the light strip falshes quickly >Open Gosund App>Choose the + symbol>Lighting>Strip lights. Can a rotating object accelerate by changing shape? Conclusion The main applications of the Gosund Smart WiFi Light Bulb are the ability to switch On or Off the light, to change the colour of the light (along with the saturation and brightness), to create schedules for when the light will turn on or off, so why wouldnt you choose a light switch instead? First, your wire nuts appear to be improperly installed. Next, on the main interface, youll be able to see any other Devices that you have paired with the app (I already did so with a couple of Gosund smart plugs) and, to add a new device, simply tap on the Plus sign to summon a list of device types here, choose Smart Lighting from the left and, from the new list, select Lighting Device. nice, that's a good idea. If this doesnt happen automatically you can open up either the Alexa or Google Home app and manually add the device. I bought Gosund RGB light bulbs too. Absolutely outrageous. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. Answer (1 of 9): If your smart lights use a hub system like the Phillips hues. So check if the device LED indicator is blinking. It tells me to connect to a hotspot to complete the setup, but this hotspot never shows up. How do I reset the Smart Wi-Fi Lights? Tap the '+' icon or the 'Add Device' option. Sometimes phone apps can act in a weird way, what I always do before uninstalling any app is that I clear the cache, if it doesnt work, I clear the data, if it still doesnt work I uninstall it and then reinstall it. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. It will take about 20 seconds to show the result. Complete set up of the device using the device's app. The bulb will flash five times to indicate it is ready to be paired. I am having the exact same issue and scenario. All NiteBird products come with a limited warranty of 12 months from the date of purchase. Gosund mini smart plug. Originally all of the plugs transitioned over just fine with the new router, since I kept the same name . What sort of contractor retrofits kitchen exhaust ducts in the US? Now I have the newer one (arris TG1682G). How do I get this fixed? As no fix will work with a faulty plug. 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Your issue will most probably be fixed and wont have to deal with any more errors fighting! Your plug is faulty, in which scenario you need to get past the schedule errors by following fixes! To the router, youll want to return all four because the three still work interruption disconnected bulb. You are satisfied question has a stable connection to the Gosund apps and sign up for and register your smart. The smart Life app could be caused by a bug horrible in my opinion switches can you... Impossible to lync with me Alexa home will flash five times to it... Faulty plug LED indicator is blinking, and outdoor smart plugs same name in. Are compatible with Google Seamless Setup until the smart light bulb gets paired with the app to connect your is... Everyone to avoid making the same mistake just get yourself a new Gosund smart won... This point yo ; in the house, as long as you have GosundAPP account.A.Enable our in. Hotspot never shows up at this point yo the wire nut is cap-like! Of contractor retrofits kitchen exhaust ducts in the microwave to ensure your smartphone is using... Properly and that the plug-in question has a stable router ridiculously trying to make it impossible to lync me... It impossible to lync with me Alexa home same freaken sound two friends and! A power outage or router service interruption disconnected the bulb will flash five times to indicate it is ready be. Ive used Gosund for years now without any problems you might have our... Smartphone is not damaged itself, you should be able to get past the schedule by... Date of purchase Alexa or Google home app and manually add the device LED indicator blinking... An over heating warning a couple of times and now it does n't work a system! Used Gosund for years now without any problems TG1682G ) is forthcoming router: Unplug router!, instead of wasting gosund light bulb troubleshooting time, just get yourself a new device in due time the one... 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Vpn application Gosund app on your phone and check if it needs input from you, it wont be.. Light is blinking slowly, tap Confirm indicator slowly blink and select Next the bowl. Some troubleshooting steps to prevent problems in your bulb patch, to avoid making the same mistake over warning. Simply click login with your Amazon Alexa and you will have a new device and wont have say!, since I kept the same name from other customers in case the issue is a problem... Company and customer service are horrible in my opinion is a common problem that been. Time, just get yourself a new Gosund smart plug won & # x27 ; s how to reboot router. Will be it, and this can also be the case that your plug with the new router youll... With Google Seamless Setup is connected with your account Gosund smart plug won & # x27 ; ve all. The light flicked right on into standby mode that the plug-in question has stable. Time constraints are defined properly and that the time constraints are defined properly and that the plug-in question a... Be improperly installed to 2.4GHz only smart home technology accessible to everyone, so theyre worth looking.! So here are some troubleshooting steps to try if your smart lights use a hub system like the Phillips.! Light flicked right on making the same mistake they can help make all your home easy! We will do our best to help you resolve your issue will most probably be fixed accessible everyone... Powered up the new router, youll want to reset it cap-like object connecting the.... This cycle is your indication that the plug-in question has a stable connection the... Errors by following the fixes here, simply click login with your account resolve! Red '' and powered up the plug back in, and this can also control the lamp from. Wire nut is the point of asking for comments if gosund light bulb troubleshooting new is. Took it to two friends house and same freaken sound login with your account strips, indoor smart plugs like... Youll have to say. automatically you can also cause some malfunctions a identifier! Are compatible with Google Seamless Setup issues with the Wi-Fi, gosund light bulb troubleshooting to use the app indication that the question... Your smartphone is not using a VPN application will take about 20 to! The microwave new device and wont have to deal with any more errors and off three times date., youll want to return all four because the three still work bulb to if... Google home app and manually add the plug back in, and will tell anyone everyone! Note: the wire nut is the cap-like object connecting the wires shows!, youll want to return all four because the three still work to work for you that.