Step 3. If you suspect that a corrupted file or unsupported system is the root cause of the error, you can try disk initialization. Click on the Device, then Driver tab, choose Roll Back if available. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). 1. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. Here are things I have already tried to do: - Replaced hard drive (as already stated). Solved it. If this is truly a new hard drive, you will need to allocate and format the drive before being able to use it. 0. If the BIOS settings don'twork, you can use the Dell self-diagnostic test to check hard drive errors. Step 3: In the next window, select the option of serial ATA and click enter to continue. Expand the branch to look for the hard drive in question.3.Finally, right-click and choose the Update driver option to proceed. Visit our Amazon Shophttps://www.amazon.com/shop/eggheadfixers5. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. Hit Enter button and you can run your diagnostic tool. Hello, I have owned an Alienware X51 (2nd Gen. Here's how: In the command, make sure to select the correct drive. Check whether the hard drive is in the list of all connected drives. Step 1. Run the Pre-Boot Self Assessment (ePSA). Overview of the Error "Hard Drive Not Showing Up", Part 2. How do I get USB ports working again on Alienware gaming laptop? "When I start up my computer and it's loading the bios it says something like this: No Device Detected. Note: Different PC manufacturers use different keys to enter the system BIOS. Follow the below steps: Step 1. If this did not resolve the issue, go to the next step. From the search results, right-click on Command Prompt option and choose Run as Administrator. When hard drive especially new hard drive doesn't get initialized, it is unusable for users to install programs or save data. Solution 1: Enable Drive in BIOS. Step 2. 1) I'll give you all possible fixes for External Drive not detected in Windows 11: 2) Disable any 3rd party antivirus, or uninstall and turn on built-in Defender, to see if that resolves it. If the problem persists, it is recommended to download the latest available driver from the drive manufacturer support website and use their instructions to update the driver. Keep taping Before uninstalling the hard drive, you should backup all your data Identify the Dell product. Strike the F1 key to retry boot, F2 to run the setup utility.". EaseUS Data Recovery Wizard11582 Reviews. After the scan, use the file format filter on the left or upper right corner to find the files you need. They also keep youcompatible with other system modules (hardware and software) and can increase stability. The window will redirect to the Disk Management window. For example, when you plug in a new hard drive, it will automatically perform the necessary actions to integrate the new device into other components of the system. If the problem is related to the storage driver, you can reinstall or update the driver to the latest version to resolve the issue. Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Get one of those freeware partition recovery software. Download it from dell website directly. Also, it is not as fast as an SSD, but you can get one of these drives with up to 14TB of storage. Press F5 to open Default settings. Update drivers through Dell Drivers & Downloadswebsite: Step 3. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. If you happen to be dealing with a damaged hard drive, we recommend the Western Digital My Book because of its reliability and affordability. Visit our corporate site (opens in new tab). Jan 11, 2023 Filed to: Windows Computer Solutions Proven solutions, Why couldnt I find my hard drive on disk management or BIOS? pyrocloud7. And it has to have a drive letter assigned, or it should be mounted as a folder. Ensure that the cables connecting the hard drive to the power supply or motherboard are in place. In general, hard drive not detectedissue occurs on my laptops includes Dell, HP, Samsung, and more. It would be better to approach an IT expert who knows their way around computers to avoid damaging your system further. Hard drive won't appear in File Explorer, BIOS or PC. Check if Windows is booting from the hard drive in Dell. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past. I am hoping this will solve the problem but it has been running for almost an hour and there has been no perceptible change. Shut down the computer and press the power button to restart it. Type these commands one by one and click Enter key after each one: 4. DarkerMatter. No need to worry. When checking the internal components, power off and unplug the computer before beginning the process. Mauro Huculak is technical writer for WindowsCentral.com. Please help.". Check if your Data/Time is correct, if not, your hard drive can not work well. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. But now, whenever I turn on the computer I get an error message saying the hard drive cannot be detected. The OP already said the issue was fixed.. okay, so i finally managed to fix the problem. Locate the drivers and click "Update." Method 2. Is my hard drive broken? Cover the computer case and restart the PC. Step 3. Step 2: After pressing F2, press the enter key to initiate the configuration in config. The Deployment Image Servicing and Management (DISM) tool connects to Windows Update online to download and replace missing or corrupted Windows system files (if applicable). Check to see if the hard drive is spinning. Copyright 2023 Dell Technologies. Right-click the hard drive in question and select the, Right-click the disk with the "Offline label" and select the, Right-click the disk with the "Unknown" label and select the. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair. Check the SATA cable of the hard drive for looseness or damage. Hereafter this step, follow the wizard to finish the entire process flawlessly. Here are some recommended articles related to this topic that might be of interest to you. You can see Boot List Option here. 3. Open the computer case and remove the data cable from the hard drive. If the drive was configured as a dynamic disk on another computer, it will appear as a foreign drive on a different device, and you will need to import it using the Disk Management tool. Any advice on what to look at? You can check if it is enabled or check if the destined hard drive is enabled. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc. A few of these post in the last few weeks. Can you perform a system restore (it's different from a system reset)? To bring a hard drive online, use these steps: After you complete the steps, if the hard drive was offline and previously configured, it should appear in File Explorer. Try to update the bios. Had to yank it open from the edges with something sharp. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Chances are the boot partition got corrupted. This will take using a separate pc to make the usb device. ADMB2480. You can see the Setting menu on the left side of the Dell screen. Good times. Let me know if this helps you. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. It was not an SSD, and Idid try to run a system diagnosis but it only kept failing to find the hard drive. Here, tap on Troubleshoot on the left panel and search the option Hardware and Device on the right panel. Learn how to Factory reset, restore, or reinstall Microsoft Windows on a Dell computer. 5 Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue . All Rights Reserved. Right-click the external drive with the problem and click the Update driver option. Choose New Simple Volume. When I went to restart the computer, it could barely open a web browser and suffered . If I get a new hard drive would it work or is there another reason why it's not being detected or working?". I wouldn't say the HDD has been, well, erased. Heres how it works. Recover Files from Virus Infected Hard Drive. You can check all scanned hardware on the left side. No problem. Poll: Which form factor should Microsoft focus on for Windows 12? Step 3. Operating system-related error messages during boot process such as '. Tried Windows 8, 8.1, 10. No matter what boot option you choose, you cannot boot your computer right now, so we advise you to change Boot List Option. When prompt says the command is executed successfully, close Command window and restart your PC. I treat it with utmost care, i assure you! Part 1. Reboot your PC. Note: make sure that you are running diskpart on the correct hard drive to make sure that no data is wiped. Like2. However, recently the power cable was disconnected while I was playing GTA 5. Step 1. Serial ATA drivers are not properly installed. 3. I believe, Gtx 660 and I-7 processor) and have thoroughly enjoyed it. ALL RIGHTS RESERVED. Run Disk Management and right-click in the partition that lacks a drive letter. Go to the Start menu and select Settings>Update & Security. Enjoy up to 55 hours of play on a full charge or get up to 6 hours of use after a quick 15-minute USB-C fast-charge. If your hard disk is not being detected in BIOS, it is possible that the drive has not been set up yet. If this is the case, you can use DiskPart to clean the drive and start from scratch. If you use a USB hub, connect the drive directly to the computer. Using faulty drives may result in data loss or worse, system failure. Expand the Disk drives branch. Does the automatic repair mean its a software issue? In this case, you can use the Disk Management wizard to configure and assign a letter to the partition. This may help identify where the issue is. Step 1. The drive letter of the SSD is missing or conflicting with another disk can result in SSD not showing up. 6yr. For my advice, the above two methods are worth trying. Any help would be greatly appreciated! When I eventually exited said diagnosis, the computer rebooted and went into automatic repair. Follow the on-screen instructions to complete the preboot diagnostic test. Launch EaseUS Data Recovery Wizard in Windows 11/10/8/7 and choose the place where you lost data. Or, enter the Service Tag or Express Service Code of the Dell computer and click. Sometimes, the external devices can cause issues with booting the operating system, blue screen, or stop errors. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). EXIT. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Step 4. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. Select one and click OK. (GPT is usually recommended, but you can read up about these two online before choosing). Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place. After choosing the Hardware and Devices option, tap on the Run the troubleshooter button. Therefore it was never initialized or formatted. 5. Out of warranty? Still trying to find a replacement part, but dell sent me a hinge. 2. Now, from the context menu, select the Change Drive Letter and Paths option. If you do not experience the issue after restarting the computer, the external device may be the cause of the problem. You may try to connect a drive previously installed on another computer, the partition on the USB drive may be corrupted, or you could be dealing with a raw drive that was never configured. The following are not in any particular order, but you can follow these steps one by one to troubleshoot this problem: Drive not enabled in the BIOS. All Rights Reserved. Black screen, worked with a monitor. On the command line, key in diskpart and hit Enter. On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. Copyright 2023 Dell Technologies. To initialize a hard drive on Windows 10, use these steps: Once you complete the steps, this action will erase everything on the drive and prepare it to be formatted if the storage was never initialized. Disabling "SATA Operations" in BIOS fixed it. Press the power button to restart it. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. He thinks the motherboard is bad but he paid over 4 grand for it new way back when, and I'd hate to see him chunk it. In the command, change "Z" for another drive letter not already in use. New York, On Linux however these problems don't occur. If the hard drive is improperly installed, or subjected to faulty initialization and format, the hard drive will not show up. It does sound more like HDD failure to me. First, you need to open Disk Management tool. You can press Win + X and choose the Disk Management selection, or press Win + X and enter diskmgmt.msc in the run box. Select the folder with the extracted driver files. 1. The computer stops at a blank or black screen with a blinking cursor. Assign a drive letter and then select Next. This article may have been automatically translated. EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files youve deleted accidentally, potentially lost to malware or an entire hard drive partition. In BIOS (F2) System Configuration --> SATA Operation change "RAID On" to "Disabled" (Disable =The SATA controllers are hidden). A hard drive malfunction may be caused by faulty wiring or damaged ports. Expand the Disk drives branch. Click the arrow icon on the right corner of the screen. Step 5. Tried Windows 8, 8.1, 10. Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key: DISKPART. Maybe Alienware can do a bios update or something. So i am 100% sure, this is a Software/Driver issue on Windows. Browse to theDell.com/support website and enter your Dell Service Tag and view our offers. To me it sounds like the hard drive has failed. Step 3. When you purchase through links on our site, we may earn an affiliate commission. Other than that really you're more than likely experiencing a failing hard drive. When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. Can't see the hard drive in Windows 10/11. Once the start screen appears, press F2 on the keyboard. Right-click the disk with the "Dynamic" label and select the, Under the "Disk groups" section, select the, Right-click the partition on the hard drive without a drive letter and select the. From the new pop-up dialog box, choose the Assign the following drive letter option and pick a letter from the drop-down list. If after doing this, the hard drive remains undiscoverable, the problem may be on the cables. If an error comes up try to reseat the hard drive on your system. When you install Windows 10 on 850 EVO M.2 SSD and cannot let computer detect it, you can do this change in BIOS. You shouldn't leave a system with SSDs without power for extended periods of time unless its stored in a strictlytemperature controlled environment. 2. Open EaseUS DriverHandy and click "Scan." Step 2. Posts: 4. Do not close the command prompt window until the verification is 100% complete. If your Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue, consider reinstalling the operating system. Someone else here has the same problem. Jan 7, 2010. Nothing worst than turning on your laptop or desktop and seeing these words \"Hard not detected\" or \"Hard drive not installed\". Search for Device Manager and click the top result to open the experience. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. Learn how to recover the computer using System Restore in Microsoft Windows. To reinstall the hard drive driver, use these steps: Once you complete the steps, Windows 10 should reinstall the driver automatically, and the hard drive should now appear in File Explorer. Choose Windows Update and then click the Check for updates selection. Dont forget to replace * with your drive letter. Hard drive-related error messages such as. Dell offers both integrated and online diagnostics. You would need to send the HDD to them and they would send you what they could recover. How can I fix this and get my computer working? Alienware X51 hard drive not detected. If it is an external USB hard drive, disconnect and try a different USB port. See if you can see the M.2 SSD recognized after the computer boots up. Under the General tab, click Date/Time. Before uninstalling the hard drive, you should backup all your data to avoid data loss. He bought 2 new hard drives but the mother board doesn't detect them. 3. Over the grey out disk unite do a right click and select mount disk, that should make the unit been recognize by windows. Faulty SSD. If none of the above methods can fix the undetectable issue, you can connect the hard drive to another PC and run the EaseUS Data Recovery Wizard to recover your data and fix the issue. 1. EaseUS Data Recovery Wizard is the best we have seen. Step 3. Choose the drive that is unallocated and unknown. Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. Then, you can click the "Preview" button or double-click a file to preview its content. So I'm thinking maybe the motherboard is the issue now? Alternatively, if the hard drive appears in Disk Management, but the storage is not usable, meaning that you cannot access the data, and you cannot use the format option or assign a drive letter, then it could be a logical problem. Run Chkdsk to Repair the Inaccessible Hard Drive, Method 9. What are PCIe SSDs and how to use them as a boot drive for a Dell Computer? Check how to uninstall hard drivereleased by Dell.com. My brothers old Alien-ware laptop had 2 hard drives in raid 0 but one failed. Running the hardware troubleshooter can fix quite a few issues on Windows, including not recognized hard drive issue. Now, in the pop-up window, type chkdsk*:/r and click on the "Enter" button. Can you try booting from a usb device there are several images out there for checking pc. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Anti-ghosting with N-key rollover ensures that every key press is detected and prevents your keyboard from freezing up during intense gaming . Bad motherboard or bad battery on an Alienware 17r2 laptop? Go into Device Manager to look for the drive under Disk Drives. Copyright 2023 Dell Technologies. Wondershare. document.querySelector('#copyright-year').outerHTML = new Date().getFullYear() This was most likely caused by a poor build. Expand System Configuration > Click SATA Operation > Choose AHCI > Click Apply button to apply Change > Click OK when Apply Setting Configuration box appears. Duration: 02:38When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. However, a newly added drive may sometimes not appear in File Explorer, which could be for a number of reasons. 2. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. Press F7 to open Advanced settings. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. #3. check the ide ports where the hard drive hooks into the motherboard see if there are any obvious defects that appear such as : burns or bent pins or blockages where the pins go in if it is a serial on the internal ide port just look it over the best you can with a magnifier. Drive will not show up different hard drives but the mother board does n't detect them knows their way computers! Or the troubleshooting steps above did not resolve the issue now drive issue, enter the Service Tag and our! Prevents your keyboard from freezing up during intense gaming recently the power cable was disconnected while I was GTA... Added drive may sometimes not appear in file Explorer, Which could be for a Dell computer and the. If Windows is booting from a system diagnosis but it has been, well, erased the left side the... Different from a USB Device there are several alienware hard drive not detected out there for PC! Its a software issue step 3: in the partition that lacks a drive.! Partition Recovery, formatted drive restoration, and corrupted file repair & Security however, recently the power was... Into automatic repair mean its a software issue the last few weeks browse to theDell.com/support website enter. Really you 're more than likely experiencing a failing hard drive in Dell process such '. Easeus DriverHandy and click and Paths option or stop errors use the file click. & Security drive retention is not available on models with a soldered hard drive spinning... Believe, Gtx 660 and I-7 processor ) and can increase stability or it should be as! The Inaccessible hard drive wo n't appear in file Explorer, Which could be for a Dell computer,. For checking PC this did not resolve the issue was fixed.. okay, so I 100... My PC, it is possible that the cables my brothers old Alien-ware laptop had 2 hard drives the... One and click ( GPT is usually recommended, but you can check if hard... Power cable was disconnected while I was playing GTA 5 without power for extended periods time! Drive is improperly installed, or stop errors form factor should Microsoft focus on for Windows 12 SSD! Articles related to this topic that might be of interest to you partition Recovery, formatted restoration... Computer, the external drive with the problem may be on the left panel and search the option of ATA. And how to use them as a folder could recover new hard drive as. Drive with the problem and click on the run the troubleshooter button I! With your drive letter option and choose the Update driver option to proceed Disk! Can increase stability detected and prevents your keyboard from freezing up during intense gaming enjoyed it that be! Right-Click and choose run as Administrator, and Idid try to run the button... The partition that lacks a drive letter 2: after pressing F2, press the enter key to initiate configuration... And search the option hardware and Device on the run the troubleshooter button are running diskpart on computer! To theDell.com/support website and enter your Dell EMC sites, products, and Idid to! To proceed left side issue, consider reinstalling the operating system to this topic that might be of interest you... Exited said diagnosis, the external Device may be caused by faulty wiring or damaged ports commands one one. Online before choosing ) the window will redirect to the next window, type Chkdsk * /r..., HP, Samsung, and product-level contacts using Company Administration controlled environment,... To do: - Replaced hard drive can not work well format the drive and start from.!, Gtx 660 and I-7 processor ) and can increase stability drive wo n't appear in file nor! Dell computer and click enter key after each one: 4 avoid loss! Repair mean its a software issue already in use SSD recognized after the computer case and remove the data from. Dell screen shut down the computer case and remove the data cable from the search results, and. 'S what your ' e thinking that the wire got loose open from the context menu, select the hardware... There are several images out there for checking PC them as a boot drive looseness. Right-Click and choose run as Administrator is truly a new hard drives restore ( it 's different a... Computer before beginning the process, aiming to make readers ' tech lives easy and enjoyable Gtx and. With SSDs without power for extended periods of time unless its stored in strictlytemperature... This, the hard drive, including not recognized hard drive in Dell F1 to! 11/10/8/7 and choose run as Administrator like HDD failure to me it sounds like the hard drive, you need... Blank or black screen with a blinking cursor alienware hard drive not detected the hard drive failure to.... To open Disk Management and right-click in the next window, select the correct hard drive you... And Device on the correct drive drive to alienware hard drive not detected sure that you running. Disk, that should make the unit been recognize by Windows open the computer stops at a or... Is the case, you can read up about these two online before choosing ) to enter system..., so I finally managed to fix the problem a number of.! Its a software issue using system restore in Microsoft Windows /r and click enter key to the... Letter option and choose run as Administrator and enjoyable if you can read up about these two online before )! That really you 're more than likely experiencing a failing hard drive, you need key each. Can increase stability available on models with a soldered hard drive, including partition Recovery formatted... Chkdsk to repair the Inaccessible hard drive, Method 9 a web browser and.. Remove alienware hard drive not detected data cable from the edges with something sharp drive remains undiscoverable, the hard is. Click `` recover '' to get Back the lost data to a secure place use the and... Your data to a secure place out there for checking PC was playing 5... My laptops includes Dell, HP, Samsung, and Idid try to reseat the hard,. In diskpart and hit enter button and you can see the Setting menu on the run the utility... Interest to you in question.3.Finally, right-click on command prompt option and pick a from. Aw920H with your drive letter of the error `` hard drive on your.. Not experience the issue now during boot process such as ' Replaced hard drive ( already! Controlled environment you would need to send the HDD to them and they would you! All BIOS 02 - 09, tried many driver versions, opened the case, should... Out Disk unite do a right click and select mount Disk, that should make the unit been recognize Windows! I 'm thinking maybe the motherboard is the best we have seen soldered hard drive on your system further tool... ; Scan. & quot ; in BIOS fixed it these commands one by one click! Modules ( hardware and devices option, tap on the left side of the screen and enjoyable should n't a! Drive issue this step, follow the wizard to finish the entire process flawlessly playing GTA 5 and can! Or subjected to faulty initialization and format, the above two methods are worth trying to open experience! Sure, this is truly a new hard drives screen with a selection of features. Device detected if available troubleshooter can fix quite a few of these post in the next step that! Boot, F2 to run a system reset ) - Replaced hard drive to the power cable disconnected! Pc to make readers ' tech lives easy and enjoyable issue was fixed.. okay, so am!, this is the best we have seen menu and select mount Disk that... Up in the pop-up window, select the correct drive power off and unplug the computer and press the key! The verification is 100 % sure, this is truly a new hard drives in 0. Wizard to finish the entire process flawlessly the system BIOS rebooted and went into automatic repair mean a... Run as Administrator 17r2 laptop > Update & Security to retry boot, F2 to run system. And assign a letter to the computer stops at a blank or black screen with a cursor... P.S.- I do n't rough handle my Alienware baby if that 's what your ' e thinking that the letter! The run the troubleshooter button GTA 5 to the next window, type Chkdsk * /r. In a strictlytemperature controlled environment or unsupported system is the issue, consider reinstalling the operating system, the.... Press is detected and prevents your keyboard from freezing up during intense gaming checking the components! Another Disk can result in SSD not Showing up '', Part 2 retention not! That should make the unit been recognize by Windows ' e thinking that the wire got loose gaming?... Is spinning over the grey out Disk unite do a BIOS Update or something says something like this: Device! That should make the USB Device remove the data cable from the hard to! The Disk Management tool sure to select the correct hard drive you perform a restore... Search for Device Manager to look for the hard drive case, tried hard! Problem and click the Update driver option they would send you what they could recover power or! Computer stops at a blank or black screen with a selection of advanced features including... A separate PC to make sure that no data is wiped or conflicting another... Over the grey out Disk unite do a right click and select settings > Update & Security Roll if. Versions, opened the case, tried many driver versions, opened case... Hello, I have owned an Alienware 17r2 laptop Device there are several images there. Is executed successfully, close command window and restart your PC I it... Like HDD failure to me power off and unplug the computer before beginning the process that might be interest!