The cord looks ok, it wasnt stretched or kinked anywhere. First, turn off the Duraflame heater using the Duraflame remote. Electric fireplaces are like computers, they can restart specific operations after you turn them off and on again. Malfunctioning thermostat: A malfunctioning thermostat can cause the fireplace to continue heating even when the desired temperature has been reached, leading to overheating. Check your fuse box or breaker for any switches that have tripped. Continue with Recommended Cookies. Glad you can read the error code instruction sheet to us. Something has blocked or restricted your fireplaces airflow. But you cant troubleshoot a defective fireplace unless you know what the different error codes mean. Depending on the model, you can also disable the heating elements using a separate switch. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. Step 3 Now, its up to you! Could the main circuit board be faulty? Then check if there is anything that is blocking your fan. Home Decorators Collection Matias 36 in. E1 ERROR Code electric fireplace infrared heater Fixing a non working Whalen FP30-2B electric fireplace Barry's 8 Track Repair - Hacking My Amish Space Heater Part 1 Deactivating the. I just want to know if the logs and embers are suppose to glow. Ensure all the fan wires are in good condition. Try a full power recycle. Electric fireplaces have a heating element that can stop working if you have frayed wires and loose connections. How to Troubleshoot the E5 error code in your electric fireplace? Will continue to try but this does not appear to be the answer to the problem. Hello. Please make it clear. If they cannot provide satisfying answers, hire an electrician. There is a display that shows a Manual Reset. The company manufactures a space heater called the Heat Surge Roll-n-Glow Electric Fireplace that fits inside a wooden mantle handcrafted by Amish artisans. Why does my electric fireplace keep shutting off? If the wire has broken free from the connector, you may need to re-solder to the connector. Follow the instruction properly to prevent as well as fix the issue. They will determine why it shows a unique error code like UE. Could that be the problem? If it doesnt work, contact the Twin Star customer service center. Then clean the dust and debris of the vent area. All of the better brands have parts that can be used to fix the fireplaces. Overuse: If an electric fireplace is used for extended periods without a break, it can overheat due to the constant heating of its components. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. Manufacturers have included error codes in fireplaces to simplify the process of troubleshooting their appliances. How To Fix E3 Error On Electric Fireplace? Changed out the whole upper panel. Also, check if there is any damage to the wiring that is attached to the fan. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Now is the time to remove the stubborn carbon residues and stuck debris. As you have witnessed, ER and E3 error codes will flash in your Duraflame Heater for the said reasons. Model 28OEM011, I think it's around 9 years old. If your electric fireplace isn't working properly, it may need to be reset. Then hold down the unit's main power button. It does put out heat but takes forever to even take the chill out off the room. Ensure the electric fireplace is off the wall and the floor. Allow it to be unplugged for a few minutes. Follow the solutions mentioned below to find a remedy. Plus, clean the blower motor assembly. Here the panel may be faulty. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. This cookie is set by GDPR Cookie Consent plugin. Sometimes, the plug did not enter the outlet completely, resulting in arcing and overheating. But, you can change and set the thermostat settings from the display panel itself. I hope, it will fix your issue. What could be the issue? My 28EF022GRA will not switch on with either the power button or remote. The fireplace is too hot. Clean your fan mooter, blades and vent from dirt and debris that is not allowing working properly. No, there is no dedicated button for reset in your Duraflame Heater. As resetting the heater doesnt work, contact the Duraflame customer support center to fix the E3 issue. How do you fix an E1 air conditioner? This cookie is set by GDPR Cookie Consent plugin. If you can learn to interpret those error codes, you can identify the problem before crafting an effective solution. Reset your insert. Total time: 2 hours. Let the Duraflame heater cool itself. When we pushed the button, it was sparking behind the button. So, check the primary power source if your Twin Star fireplace wont turn on. Once this happens, the fireplace will display an error message until you replace the bulb. A tightly bent or over-stretched power cord may be causing the problem. I have several fireplaces and they are flashing E3. Can you replace the heating element in an electric fireplace? Tighten any loose connectors & replace them if you get any damaged connectors. The error code can be caused by the fireplace overheating. This is a step by step video on how to repair it. COPYRIGHT 2023. Does the flame effect work but your twin star fireplace heater function doesnt work? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Analytical cookies are used to understand how visitors interact with the website. Have a Twin Star Model 32II00GRA. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Monitor your firebox to figure out overheating signs. The heat and fan are working fine. How do you fix the EC code on an electric fireplace? Is there a way to fix it? (11 Brands), link to Is Brown Or Blue Wire Positive? Because electric portable fireplaces run off electricity, the first place to check is in the power supply when the unit is not working. Twin Star Electric Fireplace Troubleshooting, 10. Plus, it can happen for a defective socket or electric outlet. How do you fix e5 error on electric fireplace? If it doesnt work, take help from Twin Star customer support. More about us. What Batteries Are Compatible With Milwaukee? If you get any problem, try to fix it. It also occurs when the power is interrupted by a power outage. Start by clearing the debris in the vent. He will check and give you the solution as it relates to electricity. If you cannot find any debris in the venting, turn your attention to the tubes. How Do I Replace the Light in My Electric Fireplace? Your electric fireplace can stop showing temperature because of electrical wirings loose connection. But you wont solve this problem until you determine the meaning of the error code for your model. I hope, it will work. So the first solution is to ensure the electric fireplace has a good clearance distance. If the battery gets damaged, your Twin Star remote control wont work. Typically, a dirty burner creates noise when the flame bar starts functioning. Some electric fireplaces have a built-in fuse box (refer to owners manual). Basically everything and it still flashes e3. One day, we went to turn it onand the switch wouldnt work. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. If the connection is okay, check whether the heating element is okay or not. Start by looking for and eliminating blockages that have restricted the airflow. Loose wire connections one of the main reasons why an electric fireplace won't turn on. I made sure to test it before putting all the panels back on so I could inspect it when with it on. Also, the error code E3 will flash on the screen. Unplug the heater for 5 minutes and allow it to cool down. There is no replacement available for the circuit board. Make sure you did not misread the display. Locate the heater coil. An Amish heater, or Amish fireplace, is an electric fireplace product first introduced by Heat Surge, LLC, an American company based in Canton, Ohio. Unplug the heater for 5 minutes and allow it to cool down. Overheating can occur because of airflow restrictions. If the vents are blocked or filthy. Wait 30 seconds, then plug it back in. Switch off the electric fireplace and unplug it from the power socket. Some issues might be affecting your Duraflame Heater. I got a new remote ,does the same. Its supposed to have five different levels but only blows on low. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. If the fan has refused to work, you have a blockage. I did have to cut a couple inches off the damaged wire which meant I had to add a couple inches back with a new wire so it would reach the circuit board. Check that the heater's air inlets and outlets aren't obstructed, as this might lead to overheating. You will get them at the bottom of the glass door of your fireplace. These are; the heater coil and the fan. What is the issue? To resolve this issue, you may need to reset the fireplace. I unplugged it and called customer service. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Each electric fireplace has its own design and shape of the heater coil. Many times, small rodents can get stuck inside the vent. The recommended clearance distance is about two feet off any object that can block the airflow. If there was nothing blocking it, you should do a full power cycle. Gently look into the venting duct that goes through the fireplace fan if something is stuck there. 2). If nothing is blocking the fan, then try the other solution below. If the motor stops working because of a loose connection or frayed wires, the fireplace will display an error message until you fix the problem. Blocked air vents: Electric fireplaces have air vents that allow proper air circulation to cool down the internal components. Perform a reset maneuver. If not, then contact the support center. As an Amazon Associate I earn from qualifying purchases.Privacy Policy | Affiliate Disclosure. If your fireplace has displayed an ER error, it means the outlet is malfunctioning. E1 error code of the electric fireplaces indicates an issue with the main circuit board. You should power everything back on after 5 minutes. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Or else you are at risk of electrocution. If the fuse is fine, but you can still see the error message, check the circuit board. August 15, 2022 by David. Ask a professional to troubleshoot the device. Blocked air inlets and outlets cause the heated air to be stuck inside the fireplace hence high temperatures and eventually overheating. Remember, heaters pull more electricity than small appliances. Electric Fireplace EC Code Fix Watch on Contents [ show] Replace any burnt out fuses if applicable. Inspect the fuse on the electric fireplace and replace if necessary. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. You can now return the back cover if there is no other part to clean. What might couse that? This is the nearest I could find to the original. Then, leave the unit for some time to let it cool. Why does ulnar nerve injury causes claw hand? To solve the issue, it would be wise to contact the Twin Star customer support center. How to Clean the Fan of an Electric Fireplace What you need A vacuum cleaner A dry piece of cloth Ethanol/alcohol A small soft brush Step 1 Switch off the electric fireplace and unplug it from the power socket. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Plug the unit into the wall for five minutes and turn the switches off. eric@babin.com, March 11, 2021 in Systems and Appliances, Fireplace:: ClassicFlame 25EF031 GRPhttps://www.amazon.com/gp/product/B00K75P80A/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. It shuts off after 20 minutesIm sure it is dusty and dirty. Wait for at least 5 minutes. E5 error code is shown when there is an issue with your fireplace blower fan or venting. SOLUTION: Turn all switches to the ?off? Now, lets move on to the troubleshooting segments. Hope you will get the solution. Plus, check the outlet where you plug your unit. The burnt wire was the hot wire (black) coming in from the plug. Electrical problems: Electrical problems such as power surges or voltage issue and fluctuations can cause an electric fireplace to overheat. Wait for at least 5 minutes. PortablePowerGuides also participates in affiliate programs with MaxBounty, Google Adsense, and other sites. Make sure the electric fireplace is unplugged from the socket before doing this. Is it possible to replace the heating element in a fireplace? How do I reset my electric fireplace insert? If this does not solve the problem, you should consult the manufacturers manual or contact customer support for further assistance. Apparently this can be caused by several things. Install your heating unit 2-3 feet away from any object, the floor, and the wall. Leave a comment below to let us know. Other part to clean mantle handcrafted by Amish artisans the manufacturers manual or contact customer support check whether heating. Brown or Blue wire Positive different error codes in fireplaces to simplify the process of troubleshooting their appliances try other! Was nothing blocking it, you have witnessed, ER and E3 error codes mean toasty on the coldest,... Outlet completely, resulting in arcing and overheating it onand the switch wouldnt work all the! 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Simplify the process of troubleshooting their appliances your attention to the wiring that is blocking your fan mooter blades... Stuck debris years old lets move on to the original before putting all the fan then. The air inlets and outlets cause the heated air to be stuck inside how do you fix e3 error on electric fireplace vent area everything back on 5. Until you replace the Light in my electric fireplace has a good clearance..

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