A remote control and/or wall switch requires a Millivolt valve system. What does an outside air kit do and do I need one? USE CAUTION: Carefully SUPERVISE children in the same room as your appliance; alert everyone to the hazards of high temperatures; do NOT operate with protective barriers removed; keep clothing, furniture, draperies and other combustibles away. from manufacturing will be burning off the fireplace. Heatilator ND4236i won't light Hello all. If the chase area or doghouse is not insulated adequately, that is another possibility. Second, a high velocity would tend to cool the air temperature coming out of the top louver of the fireplace. If this video helped you and you are feeling generous, my Venmo is @flueandflame #HeatNGlo. For assistance with this, contact your dealer. Also, the brightness of the flame interferes with infrared control systems. Then the gas valve opens, and the burner gas is ignited by the HSI. 1) A hand-held transmitter. - An LED/LCD digital read out of the rooms temperature. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. Can I burn unvented logs in my wood-burning fireplace? In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. The thermocouple and thermopile are the two most common reasons why a gas fireplace won't stay lit. Consult the installation manual for instructions. How can I find the model or serial number? No, with todays venting options, direct vents can go literally anywhere in the home. Remember to shut the gas supply valve off (picture #1). Excess moisture inside the home can contribute to odors, mold and mildew inside the home. If tapping it makes it click on and off, you probably have a loose wire inside and replacing the regulator head would fix it (NGK-DXV). The glass on my fireplace is unusually hot. You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. For more information visit http://bit.ly/1RzNX4k RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. Never, ever wash your logs. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. The fireplace flame does not turn on and off at the exact desired temperature. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. The fireplace requires more millivolts to operate via the remote control because it adds resistance to the system. Infrared (light signals) is often used with television and stereo remotes and requires there be no interference between the hand-held and the receiver. If the pilot does not light, wait 5 minutes and try again. Fireplaces can be given a "face lift" by changing the stone facing or surrounds, and wood mantel options. STEP 4: Then locate red or black igniter button. By including the off cycles (when the fireplace is turned off) a more accurate yearly operational cost can be estimated. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). Does a direct vent need to be on an outside wall? Sonic or Sound is the third technology used with remote controls. They are great for the busy lifestyles of today and will enhance the relaxing mood created by our gas fireplace by allowing the user to relax in their favorite chair and operate their fireplace while reclining in comfort. NOTE: we take no responsibility of any damage caused by the heat of the fireplace. Never use any abrasive cleaners or cloths to clean your glass. When the thermostat calls for heat, 24 volts are sent to the electronic ignition control module, which energizes the furnace blower and other systems and sends 120 volts to the HSI. No. What is the difference between a Direct Vent and a B-Vent gas hearth product? You can test the junction box by plugging a lamp into the junction box and switching it on and off. This multi-function remote offers the ultimate in features and convenience. On a new gas fireplace there is a curing time or burn-in time. The fan control can be found in the control area behind the lower louver of the fireplace. If you can close the drapes or otherwise shut out any external light sources, turn the gas OFF & get right in there, while somebody hits the switch. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. The mantel on my fireplace is unusually hot. The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. Make sure you replace the logs exactly as they were originally placed. 5) For standing pilot units, the thermopile must generate a minimum of 200 Millivolts. What can interfere with the operation of the remote control? The mantel on my fireplace is unusually hot. Will my gas hearth product still burn if I lose electricity to my home? Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. For heavy deposits, use Stove Bright Glass Cleaner , Rutland White Off Glass Cleaner, or other hard water deposit glass cleaner recommended by your servicing dealer. Your dealer can help you with adding a remote control. Remember to shut the gas supply valve off (picture #1). The allowable is 117F above room temperature for combustibles. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. No. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. Your wall switch may be in child proof mode. You can order a fan kit through your local dealer; installation instructions are packed with it. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. It is completely unnecessary to unplug or remove batteries from the receiver. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. Should I leave the batteries in my IPI system? Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? Why will the blower not turn on right away? Where can I get help if my appliance is not working correctly? The Hearth Kit can easily work with a left side gas line. For about 1-2 min. Infrared (light signals) is often used with television and stereo remotes and requires there be no interference between the hand-held and the receiver. If you have a fan or a remote control option, they will not work without power, but the appliance itself will burn and provide heat. Based on this rate you can calculate the cost for your area to operate a pilot light. So I relit the pilot (and turned the gas control valve back to the ON position, and verified the pilot was still lit). ** Note: Some valve assemblies may be inverted in their brackets. Why? STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). Your dealer can help you with adding a remote control. 1) Batteries do not have enough power or are installed incorrectly. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. How do I know where I can place the gas logs? We follow the recommendations of the TV manufacturer. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. You can if you have a heat circulating model, which means there are louvers in the top and bottom facing of the fireplace, and if there is electrical power to the junction box behind the lower louver, then you can easily install a fan kit. The hearth kit is designed to work with only the appropriate gas logs. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. The following are the top reasons why remotes do not function. Can the frequency of the remote be changed if I have something else activating the fireplace? Glass doors are available for current model fireplaces. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. No. These screens are available through your local dealer. The appliance will send out 3 beeps and the indicator in the LCD panel shows that the child proof is on will disappear. Does a direct vent need to be on an outside wall? Because removal of the glass is totally dependent on the specific unit installed, we cannot recommend that the glass be removed unless the specific model of unit denotes that it can be removed and the fireplace will still operate safely. Low battery indicator icon. With gas logs, do I need the damper open all the time? You can order a fan kit through your local dealer; installation instructions are packed with it. - Safety features; If the fireplace is turned on manually or by the thermostat and is on constantly for 9 hours the remote will turn the fireplace off. It pulls 100% combustion air to feed the fire from outside the home. Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. Your fan kit has a rheostat control (like a light dimmer). 4) Hand-held transmitter is outside of the 25 of operation. There are several wood-burning models that are efficient and clean burning. This allows for the escape of any pilot exhaust. Scratching can cause the glass to shatter. Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Intermittent Pilot Ignition is an electronic system, which uses an electrode to ignite the pilot gas. Next, the wall switch takes priority over the remote control. While installing gas meters today , I noticed that one of our many new home builders had installed a couple of the Heatilator ND3630I Direct Vent Fireplaces in two of their new homes. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. For this reason the receiver of the remote should not be installed to the very back of the fireplace. If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. Clogged Thermocouple Or Thermopile 3. Operating cost will vary by region, by gas utility, and by fuel type. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. Customer Expectations - Our dealers are trained to evaluate your specific needs and suggest to you the products that will best meet those needs. Check with your local dealer on which models are suitable for this type of installation. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. 1. Can I convert my standing pilot fireplace to an IPI system? The damper must be in the fully open position when using a wood-burning fireplace. Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. The temperature reading on my hand-held transmitter does not match my house wall thermostat. We ask that your dealer contact us if further assistance is needed to resolve your service issue. SMART-STAT 120 volts must be wired to the fireplace. Installation and Service - Our dealers are trained to install and service the products that they sell. After this initial cleaning, clean your glass as often as necessary, particularly if adding new ember material. USE CAUTION: Carefully SUPERVISE children in the same room as your appliance; alert everyone to the hazards of high temperatures; do NOT operate with protective barriers removed; keep clothing, furniture, draperies and other combustibles away. Operating cost will vary by region, by gas utility, and by fuel type. Can I adjust the flame height on my fireplace? The glass on a gas fireplace WILL reach very high temperatures. IPI Wiring with power exhaust B-Vent (Not For PVK-80) 24 IPI Wiring with PVK-80 25 . These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. 1) The on/off switch on the fireplace and/or wall may be in the on position. Options, direct vents can go literally anywhere in the control area behind the lower controls cavity partially. Or Sound is the difference between a direct vent has a rheostat control ( like a light ). 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