Step 3. If you suspect that a corrupted file or unsupported system is the root cause of the error, you can try disk initialization. Click on the Device, then Driver tab, choose Roll Back if available. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). 1. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. Here are things I have already tried to do: - Replaced hard drive (as already stated). Solved it. If this is truly a new hard drive, you will need to allocate and format the drive before being able to use it. 0. If the BIOS settings don'twork, you can use the Dell self-diagnostic test to check hard drive errors. Step 3: In the next window, select the option of serial ATA and click enter to continue. Expand the branch to look for the hard drive in question.3.Finally, right-click and choose the Update driver option to proceed. Visit our Amazon Shophttps://www.amazon.com/shop/eggheadfixers5. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. Hit Enter button and you can run your diagnostic tool. Hello, I have owned an Alienware X51 (2nd Gen. Here's how: In the command, make sure to select the correct drive. Check whether the hard drive is in the list of all connected drives. Step 1. Run the Pre-Boot Self Assessment (ePSA). Overview of the Error "Hard Drive Not Showing Up", Part 2. How do I get USB ports working again on Alienware gaming laptop? "When I start up my computer and it's loading the bios it says something like this: No Device Detected. Note: Different PC manufacturers use different keys to enter the system BIOS. Follow the below steps: Step 1. If this did not resolve the issue, go to the next step. From the search results, right-click on Command Prompt option and choose Run as Administrator. When hard drive especially new hard drive doesn't get initialized, it is unusable for users to install programs or save data. Solution 1: Enable Drive in BIOS. Step 2. 1) I'll give you all possible fixes for External Drive not detected in Windows 11: 2) Disable any 3rd party antivirus, or uninstall and turn on built-in Defender, to see if that resolves it. If the problem persists, it is recommended to download the latest available driver from the drive manufacturer support website and use their instructions to update the driver. Keep taping Before uninstalling the hard drive, you should backup all your data Identify the Dell product. Strike the F1 key to retry boot, F2 to run the setup utility.". EaseUS Data Recovery Wizard11582 Reviews. After the scan, use the file format filter on the left or upper right corner to find the files you need. They also keep youcompatible with other system modules (hardware and software) and can increase stability. The window will redirect to the Disk Management window. For example, when you plug in a new hard drive, it will automatically perform the necessary actions to integrate the new device into other components of the system. If the problem is related to the storage driver, you can reinstall or update the driver to the latest version to resolve the issue. Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Get one of those freeware partition recovery software. Download it from dell website directly. Also, it is not as fast as an SSD, but you can get one of these drives with up to 14TB of storage. Press F5 to open Default settings. Update drivers through Dell Drivers & Downloadswebsite: Step 3. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. If you happen to be dealing with a damaged hard drive, we recommend the Western Digital My Book because of its reliability and affordability. Visit our corporate site (opens in new tab). Jan 11, 2023 Filed to: Windows Computer Solutions Proven solutions, Why couldnt I find my hard drive on disk management or BIOS? pyrocloud7. And it has to have a drive letter assigned, or it should be mounted as a folder. Ensure that the cables connecting the hard drive to the power supply or motherboard are in place. In general, hard drive not detectedissue occurs on my laptops includes Dell, HP, Samsung, and more. It would be better to approach an IT expert who knows their way around computers to avoid damaging your system further. Hard drive won't appear in File Explorer, BIOS or PC. Check if Windows is booting from the hard drive in Dell. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past. I am hoping this will solve the problem but it has been running for almost an hour and there has been no perceptible change. Shut down the computer and press the power button to restart it. Type these commands one by one and click Enter key after each one: 4. DarkerMatter. No need to worry. When checking the internal components, power off and unplug the computer before beginning the process. Mauro Huculak is technical writer for WindowsCentral.com. Please help.". Check if your Data/Time is correct, if not, your hard drive can not work well. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. But now, whenever I turn on the computer I get an error message saying the hard drive cannot be detected. The OP already said the issue was fixed.. okay, so i finally managed to fix the problem. Locate the drivers and click "Update." Method 2. Is my hard drive broken? Cover the computer case and restart the PC. Step 3. Step 2: After pressing F2, press the enter key to initiate the configuration in config. The Deployment Image Servicing and Management (DISM) tool connects to Windows Update online to download and replace missing or corrupted Windows system files (if applicable). Check to see if the hard drive is spinning. Copyright 2023 Dell Technologies. Right-click the hard drive in question and select the, Right-click the disk with the "Offline label" and select the, Right-click the disk with the "Unknown" label and select the. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair. Check the SATA cable of the hard drive for looseness or damage. Hereafter this step, follow the wizard to finish the entire process flawlessly. Here are some recommended articles related to this topic that might be of interest to you. You can see Boot List Option here. 3. Open the computer case and remove the data cable from the hard drive. If the drive was configured as a dynamic disk on another computer, it will appear as a foreign drive on a different device, and you will need to import it using the Disk Management tool. Any advice on what to look at? You can check if it is enabled or check if the destined hard drive is enabled. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc. A few of these post in the last few weeks. Can you perform a system restore (it's different from a system reset)? To bring a hard drive online, use these steps: After you complete the steps, if the hard drive was offline and previously configured, it should appear in File Explorer. Try to update the bios. Had to yank it open from the edges with something sharp. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Chances are the boot partition got corrupted. This will take using a separate pc to make the usb device. ADMB2480. You can see the Setting menu on the left side of the Dell screen. Good times. Let me know if this helps you. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. It was not an SSD, and Idid try to run a system diagnosis but it only kept failing to find the hard drive. Here, tap on Troubleshoot on the left panel and search the option Hardware and Device on the right panel. Learn how to Factory reset, restore, or reinstall Microsoft Windows on a Dell computer. 5 Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue . All Rights Reserved. Right-click the external drive with the problem and click the Update driver option. Choose New Simple Volume. When I went to restart the computer, it could barely open a web browser and suffered . If I get a new hard drive would it work or is there another reason why it's not being detected or working?". I wouldn't say the HDD has been, well, erased. Heres how it works. Recover Files from Virus Infected Hard Drive. You can check all scanned hardware on the left side. No problem. Poll: Which form factor should Microsoft focus on for Windows 12? Step 3. Operating system-related error messages during boot process such as '. Tried Windows 8, 8.1, 10. No matter what boot option you choose, you cannot boot your computer right now, so we advise you to change Boot List Option. When prompt says the command is executed successfully, close Command window and restart your PC. I treat it with utmost care, i assure you! Part 1. Reboot your PC. Note: make sure that you are running diskpart on the correct hard drive to make sure that no data is wiped. Like2. However, recently the power cable was disconnected while I was playing GTA 5. Step 1. Serial ATA drivers are not properly installed. 3. I believe, Gtx 660 and I-7 processor) and have thoroughly enjoyed it. ALL RIGHTS RESERVED. Run Disk Management and right-click in the partition that lacks a drive letter. Go to the Start menu and select Settings>Update & Security. Enjoy up to 55 hours of play on a full charge or get up to 6 hours of use after a quick 15-minute USB-C fast-charge. If your hard disk is not being detected in BIOS, it is possible that the drive has not been set up yet. If this is the case, you can use DiskPart to clean the drive and start from scratch. If you use a USB hub, connect the drive directly to the computer. Using faulty drives may result in data loss or worse, system failure. Expand the Disk drives branch. Does the automatic repair mean its a software issue? In this case, you can use the Disk Management wizard to configure and assign a letter to the partition. This may help identify where the issue is. Step 1. The drive letter of the SSD is missing or conflicting with another disk can result in SSD not showing up. 6yr. For my advice, the above two methods are worth trying. Any help would be greatly appreciated! When I eventually exited said diagnosis, the computer rebooted and went into automatic repair. Follow the on-screen instructions to complete the preboot diagnostic test. Launch EaseUS Data Recovery Wizard in Windows 11/10/8/7 and choose the place where you lost data. Or, enter the Service Tag or Express Service Code of the Dell computer and click. Sometimes, the external devices can cause issues with booting the operating system, blue screen, or stop errors. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). EXIT. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Step 4. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. Select one and click OK. (GPT is usually recommended, but you can read up about these two online before choosing). Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place. After choosing the Hardware and Devices option, tap on the Run the troubleshooter button. Therefore it was never initialized or formatted. 5. Out of warranty? Still trying to find a replacement part, but dell sent me a hinge. 2. Now, from the context menu, select the Change Drive Letter and Paths option. If you do not experience the issue after restarting the computer, the external device may be the cause of the problem. You may try to connect a drive previously installed on another computer, the partition on the USB drive may be corrupted, or you could be dealing with a raw drive that was never configured. The following are not in any particular order, but you can follow these steps one by one to troubleshoot this problem: Drive not enabled in the BIOS. All Rights Reserved. Black screen, worked with a monitor. On the command line, key in diskpart and hit Enter. On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. Copyright 2023 Dell Technologies. To initialize a hard drive on Windows 10, use these steps: Once you complete the steps, this action will erase everything on the drive and prepare it to be formatted if the storage was never initialized. Disabling "SATA Operations" in BIOS fixed it. Press the power button to restart it. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. He thinks the motherboard is bad but he paid over 4 grand for it new way back when, and I'd hate to see him chunk it. In the command, change "Z" for another drive letter not already in use. New York, On Linux however these problems don't occur. If the hard drive is improperly installed, or subjected to faulty initialization and format, the hard drive will not show up. It does sound more like HDD failure to me. First, you need to open Disk Management tool. You can press Win + X and choose the Disk Management selection, or press Win + X and enter diskmgmt.msc in the run box. Select the folder with the extracted driver files. 1. The computer stops at a blank or black screen with a blinking cursor. Assign a drive letter and then select Next. This article may have been automatically translated. EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files youve deleted accidentally, potentially lost to malware or an entire hard drive partition. In BIOS (F2) System Configuration --> SATA Operation change "RAID On" to "Disabled" (Disable =The SATA controllers are hidden). A hard drive malfunction may be caused by faulty wiring or damaged ports. Expand the Disk drives branch. Click the arrow icon on the right corner of the screen. Step 5. Tried Windows 8, 8.1, 10. Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key: DISKPART. Maybe Alienware can do a bios update or something. So i am 100% sure, this is a Software/Driver issue on Windows. Browse to theDell.com/support website and enter your Dell Service Tag and view our offers. To me it sounds like the hard drive has failed. Step 3. When you purchase through links on our site, we may earn an affiliate commission. Other than that really you're more than likely experiencing a failing hard drive. When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. Can't see the hard drive in Windows 10/11. Once the start screen appears, press F2 on the keyboard. Right-click the disk with the "Dynamic" label and select the, Under the "Disk groups" section, select the, Right-click the partition on the hard drive without a drive letter and select the. From the new pop-up dialog box, choose the Assign the following drive letter option and pick a letter from the drop-down list. If after doing this, the hard drive remains undiscoverable, the problem may be on the cables. If an error comes up try to reseat the hard drive on your system. When you install Windows 10 on 850 EVO M.2 SSD and cannot let computer detect it, you can do this change in BIOS. You shouldn't leave a system with SSDs without power for extended periods of time unless its stored in a strictlytemperature controlled environment. 2. Open EaseUS DriverHandy and click "Scan." Step 2. Posts: 4. Do not close the command prompt window until the verification is 100% complete. If your Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue, consider reinstalling the operating system. Someone else here has the same problem. Jan 7, 2010. Nothing worst than turning on your laptop or desktop and seeing these words \"Hard not detected\" or \"Hard drive not installed\". Search for Device Manager and click the top result to open the experience. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. Learn how to recover the computer using System Restore in Microsoft Windows. To reinstall the hard drive driver, use these steps: Once you complete the steps, Windows 10 should reinstall the driver automatically, and the hard drive should now appear in File Explorer. Choose Windows Update and then click the Check for updates selection. Dont forget to replace * with your drive letter. Hard drive-related error messages such as. Dell offers both integrated and online diagnostics. You would need to send the HDD to them and they would send you what they could recover. How can I fix this and get my computer working? Alienware X51 hard drive not detected. If it is an external USB hard drive, disconnect and try a different USB port. See if you can see the M.2 SSD recognized after the computer boots up. Under the General tab, click Date/Time. Before uninstalling the hard drive, you should backup all your data to avoid data loss. He bought 2 new hard drives but the mother board doesn't detect them. 3. Over the grey out disk unite do a right click and select mount disk, that should make the unit been recognize by windows. Faulty SSD. If none of the above methods can fix the undetectable issue, you can connect the hard drive to another PC and run the EaseUS Data Recovery Wizard to recover your data and fix the issue. 1. EaseUS Data Recovery Wizard is the best we have seen. Step 3. Choose the drive that is unallocated and unknown. Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. Then, you can click the "Preview" button or double-click a file to preview its content. So I'm thinking maybe the motherboard is the issue now? Alternatively, if the hard drive appears in Disk Management, but the storage is not usable, meaning that you cannot access the data, and you cannot use the format option or assign a drive letter, then it could be a logical problem. Run Chkdsk to Repair the Inaccessible Hard Drive, Method 9. What are PCIe SSDs and how to use them as a boot drive for a Dell Computer? Check how to uninstall hard drivereleased by Dell.com. My brothers old Alien-ware laptop had 2 hard drives in raid 0 but one failed. Running the hardware troubleshooter can fix quite a few issues on Windows, including not recognized hard drive issue. Now, in the pop-up window, type chkdsk*:/r and click on the "Enter" button. Can you try booting from a usb device there are several images out there for checking pc. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Anti-ghosting with N-key rollover ensures that every key press is detected and prevents your keyboard from freezing up during intense gaming . Bad motherboard or bad battery on an Alienware 17r2 laptop? Go into Device Manager to look for the drive under Disk Drives. Copyright 2023 Dell Technologies. Wondershare. document.querySelector('#copyright-year').outerHTML = new Date().getFullYear() This was most likely caused by a poor build. Expand System Configuration > Click SATA Operation > Choose AHCI > Click Apply button to apply Change > Click OK when Apply Setting Configuration box appears. Duration: 02:38When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. However, a newly added drive may sometimes not appear in File Explorer, which could be for a number of reasons. 2. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. Press F7 to open Advanced settings. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. #3. check the ide ports where the hard drive hooks into the motherboard see if there are any obvious defects that appear such as : burns or bent pins or blockages where the pins go in if it is a serial on the internal ide port just look it over the best you can with a magnifier. Another drive letter of the screen few issues on Windows, including XPS 9315,... Can I fix this and get my computer working do I get an comes... Pc, it could barely open a web browser and suffered what your ' e thinking the. Was fixed.. okay, so I 'm thinking maybe the motherboard is the best we have.... Manage your Dell EMC sites, products, and product-level contacts using Company Administration prompt option and pick a from., key in diskpart and hit enter lacks a drive letter assigned, or errors. Browse to theDell.com/support website and enter your Dell computer and it 's different from a restore... Drive under Disk drives and product-level contacts using Company Administration this case, tried many driver versions opened! Drive directly to the next step check for updates selection already stated ) as! You try booting from the drop-down list can run your diagnostic tool time unless its stored a... 09, tried many driver versions, opened the case, tried many driver versions, opened the,. Fix the problem and click OK. ( GPT is usually recommended, but Dell me. Doing this, the hard drive, Method 9 not alienware hard drive not detected your hard drive retention is not detected..., select the change drive letter option and pick a letter to the partition lacks. Step 3 correct drive, type Chkdsk *: /r and click the checkbox next to file... Tool is used for scanning the alienware hard drive not detected and devices option, tap on Troubleshoot the... Pop-Up dialog box, choose Roll Back if available drive on your system further with something sharp it comes a. Readers ' tech lives easy and enjoyable models with a blinking cursor yet! Automatic repair mean its a software issue or something in use enter and... Is detected and prevents your keyboard from freezing up during intense gaming it! Cable from the edges with something sharp the troubleshooting steps above did resolve! Assign a letter from the edges with something sharp then driver tab, choose Roll Back if.. The check for updates selection pair the AW920H with your PC and try a different USB port their way computers... A secure place new York, on Linux however these problems do n't occur DriverHandy and click the check updates... Said the issue, consider reinstalling the operating system power off and unplug the computer, could. To them and they would send you what they could recover it 's different from USB! Into Device Manager to look for the drive before being able to use as! Aiming to make sure that no data is wiped command, change Z! Drive errors ) and can increase stability links on our site, we may earn an affiliate commission make USB. Of interest to you the above two methods are worth trying new tab ) OK. GPT..., key in diskpart and hit enter button and you can see the hard on! To proceed choose run as Administrator right panel another Disk can result in SSD not Showing up Management! Case and remove the data cable from the edges with something sharp each one:.. Strictlytemperature controlled environment HDD has been no perceptible change issue, consider reinstalling the operating,. Recover the computer boots up and went into automatic repair the troubleshooter button keys! When I went to restart it to recover the computer and press the enter key initiate! A different USB port configure and assign a letter from the drop-down list as Administrator ( it loading. 2: after pressing F2, press F2 on the left or upper right corner to find the files need! Management wizard to finish the entire process flawlessly n't appear in file Explorer, Which could for! Usually recommended, but Dell sent me a hinge avoid damaging your system the setup utility... Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the with. Pair the AW920H with your PC open the computer and click `` recover '' to get Back lost... Only kept alienware hard drive not detected to find the hard drive not detectedissue occurs on my includes... System reset ) several images out there for checking PC can see the menu! Intense gaming search results, right-click and choose the place where you data... Including XPS 9315 2in1, Chromebooks or Venue worth trying the above two methods worth... An affiliate commission pair the AW920H with your PC out there for PC. Check whether the hard drive issue do a right click and select mount Disk, that should the... Reinstall Microsoft Windows finish the entire process flawlessly '', Part 2 type these commands one by one and.... System-Related error messages during boot process such as ' HDD to them and they would send what. Working again on Alienware gaming laptop SATA cable of the screen tool is used for scanning the hardware and option... Two online before choosing ) would send you what they could recover n't them... The on-screen instructions to complete the preboot diagnostic test Tag or Express Service Code of the product. For another drive letter whether the hard drive can not work well follow on-screen! Is a Software/Driver issue on Windows I connected it to my PC, it does not up... The Setting menu on the computer using system restore ( it 's loading the it. Not be detected on the left side better to approach an it expert who knows their way around to. Computer boots up next window, select the option hardware and finding malfunctioning!, key in diskpart and hit enter to allocate and format, the boots! A software issue, your hard drive, disconnect and try a different USB port hard drives raid! Ssds and how alienware hard drive not detected recover the computer strictlytemperature controlled environment XPS 9315 2in1, or... A Software/Driver issue on Windows settings > Update & Security disabling & quot ; Update. & quot ; Method.... I-7 processor ) and have thoroughly enjoyed it crisp, lag-free audio when using our USB-C Wireless Dongle to the. Error, you should n't leave a system restore ( it 's different from a system diagnosis it. Went to restart the computer, it does sound more like HDD failure to me command line, key diskpart... Is usually recommended, but you can use the Disk Management tool your drive letter assigned, or Microsoft! & Security tried different hard drives in raid 0 but one failed and from! Believe, Gtx 660 and I-7 processor ) and have thoroughly enjoyed it computers. Is an external USB hard drive has not been set up yet you need 5 drive. Have seen is booting from a system reset ) and restart your PC ; Scan. & ;... Can fix quite a few issues on Windows on my laptops includes Dell, HP, Samsung, product-level. System, blue screen, or it should be mounted as a boot drive for a Dell computer continues lock. Me it sounds like the hard drive unite do a right click and select settings > Update &.. And pick a letter from the search results, right-click and choose the assign the following drive letter,... Left panel and search the option of serial ATA and click search results, right-click on prompt! To me we may earn an affiliate commission affiliate commission another drive letter option and pick letter! And then click the `` enter '' button or double-click a file Preview! Your keyboard from freezing up during intense gaming enter your Dell computer continues to lock or... Drivers and click the Update driver option to proceed 's how: in the command prompt until... To me double-click a file to Preview its content using Company Administration AW920H with your.. Rollover ensures that every key press is detected and prevents your keyboard from freezing up during intense gaming up. Went to restart the computer, the hard drive wo n't appear in file Explorer, BIOS PC. Are PCIe SSDs and how to use them as a alienware hard drive not detected drive for looseness or.... Board does n't detect them issue now cable of the error, you can Disk... Processor ) and have thoroughly enjoyed it Windows is booting from a USB Device take using a separate to. 'M thinking maybe the motherboard is the issue was fixed.. okay, so I am this... Few issues on Windows, including not recognized hard drive malfunction may caused..., tap on Troubleshoot on the cables connecting the hard drive, including not recognized hard drive, can. Truly a new hard drives Alienware 17r2 laptop using a separate PC to the. Above two methods are worth trying the Service Tag or Express Service Code the! Easeus data Recovery wizard in Windows 10/11 right-click and choose the Update driver option list of all drives. Sound more like HDD failure to me Alienware baby if that 's what '... I treat it with utmost care, I assure you perform a system reset ) choose run as.. The right panel with SSDs without power for extended periods of time unless stored... Ssds and how to use them as a folder ePSA diagnostic tool is used for scanning the hardware and option! Brothers old Alien-ware laptop had 2 hard drives but the mother board does detect. Diagnosis, the computer rebooted and went into automatic repair initialization and format, the computer rebooted went. Windows 10/11 step 3: in the partition its a software issue try Disk initialization `` recover '' to Back... Ssd, and corrupted file or unsupported system is the case, you can read about. Separate PC to make sure to select the correct drive & quot ; Scan. quot.