VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I went to try the flash drive and it did nothing and when I put the Ipod back in it was nothing the 2nd time. A forum community dedicated to all jeep owners and enthusiasts. Finally figured out it wasn't bad USB ports but simply how I burned music on a 32G flash drive. Is this normal ? A software glitch is responsible for the CarPlay problem. - If your screen says "Connect Device" or something similar either the port is not working, or it can't read the device. But on my screen it says " USB Error, unplug all USB's. If a 12v outlet cover has a picture of a battery on it, that outlet works all the time. Keep it out for about 30 seconds, and then replace the fuse. We use cookies to analyze & improve your experience, & to personalize content and ads. Whereas the newer Micro-USB and USB-C receptacles have a rated lifetime of 10,000 cycles. 6.28.2021. jeffreyg31. Sometimes it lags by 10-15 seconds after I start, but most times its right there. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Some people have pulled and re-seated the fuse and had it work. Try a different cable, preferably original Apple cable. Coincidently, I'm having the exact problem with my heretofore problem free 2014 GC Ltd. like yours I plug in the USB cord from my I Phone into the USB port, and what previously worked before, does not work and charges only. In the most recent instance after the dealer and Chrysler whiffed on troubleshooting the problem, the POP sound occurred again with nothing plugged into any of the power outlets. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Apple CarPlay will launch automatically in Grand Cherokee's touchscreen and its icon will replace the Phone icon . I don't know if it's the radio connection or the connection at the armrest. There is a lot that may go wrong when it comes to technological issues. Turn vehicle off and wait for the Uconnect screen to go black. Get turn-by-turn Navigation via voice command or typing (parked only) or get suggestions and explore nearby points of interest. To access Google Assistant, press and hold the talk button on the steering wheel of your Cherokee until you hear an audible alert. The Fora platform includes forum software by XenForo. I called another dealer and they confirmed your solution . Older thread but same problem..USB ports not working. I did some digging around. My USB has had temporary intermittent issues, like the USB controller stops working and the car has to be shut off for a few minutes before it will work again, but that doesn't happen often and never in an ongoing manner. message "USB Error Reconnect". Affiliate Disclosure: As an Amazon Associate, we may earn commissions from qualifying purchases from Amazon.com. ( then, why did it work previously ?). Well yes. Hold the green phone button and the VR button together for 30 seconds. In the Cherokee I had owned previously, the iPod was connected to the USB port 24/7. Now CarPlay automatically selects the last service used for the view. 2023 CarGurus, Inc., All Rights Reserved. 4. You have to press the volume and tuner/browse buttons and hold them for 15 seconds or more Its kind a like a PC, it hard reboots it! The Fora platform includes forum software by XenForo. You must have an Android device with 5.0 Lollipop or newer version to use Android Auto on Jeep Cherokee. The fix has worked. JavaScript is disabled. If youre unsure which USB port supports Android Auto on your particular Cherokee variant, then consult your vehicles owners manual or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console. Its good about 90% of the time. There was a software update just released for the 8.4 radio. In the repaired 2019, as soon as I plugged it in it immediately started playing music, so I think the software in the 2019 is more efficient for gathering files. You can use voice commands to play music hands-free on Spotify with Google Assistant. All of a sudden it stopped working and no power or car play. Come join the discussion about performance, engine swaps, modifications, classifieds, troubleshooting, maintenance, and more! Have you tried plugging the USB disk into the port. Only 2019 and later model year Jeep Cherokee vehicles are compatible with Android Auto. atleast not 14 volts to plug on sensor, and the coil For a better experience, please enable JavaScript in your browser before proceeding. Hi, so I bought a 2019 Jeep Cherokee Latitude. This should fix the USB port if it is any firmware issue. looking for any advice? are trademarks of Autobeef LLC, All rights reserved. It's not a new issue. The following apps can be used with Android Auto on your Cherokee, among others: Phone, Whatsapp, Messages, Facebook Messenger, Skype, Telegram, Calendar, News, Pandora, Spotify, iHeartRadio, Audible, Amazon Music, YouTube Music, Waze and TomTom GO. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself. For 30 seconds, open the drivers door. Youll feel a lot more confident diagnosing and fixing the problem yourself if you understand how to manage it. It took most of two days to determine that the front media hub was defective. If that does not fix it You can do a soft reset by putting the car in ACC mode. My opinion is there is a problem with USB ports that connect to UConnect. I have a 2019 Jeep Grand Cherokee Overland - When I insert my flashdrive in. Try a different cable, preferably original cable. Aug 27, 2017. sportcoupe said: If a 12v outlet cover has a picture of a key on it, that outlet only works with key on. Hold Mute and Browse for 5 seconds. I do not use CarPlay anymore, and rely on power outlet USB adapters for power while streaming over Bluetooth. Device not connecting, device not detecting, device connecting and disconnecting right away, these are the basic signs of a malfunctioning USB port. Also, make sure that the Press Home for Siri option is enabled under Siri & Search in settings. When the fuse cools down, it closes and allows power to go back to the port. Tried a 32G and a 64G flash drive on my '19 T/A. Posted on Published: March 30, 2022- Last updated: January 13, 2023. Before I did anything, I again tried playing my I Phone 6S through the USB port and it worked perfectly ! 2020 grand Cherokee Larado. Before any of the internal pins, the plugs shell makes contact with the receptacle. 2020 JEEP Compass USB Ports and Power Outlets Landmark Dodge Chrysler Jeep RAM 371 subscribers 6.7K views 3 years ago Even in the car, the family needs instant access to their electronic. - This was my problem. 2018 grand Cherokee does not have wiring harness for towing. CarPlay is disabled in your iPhone, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and enable both CarPlay and Siri. I'll keep you posted. I tried several different remedies, to no avail. I have a 2019 jeep Cherokee. I'm hoping it'll start working when I swap them out. I found that the USB port in the. Chrysler never provided sundry parts, for major components (switches, light bulbs, usb ports, etc.). either of the 2 usb ports, and select media to listen to my songs, I get Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. ------ Purchased new 2018 grand Cherokee on 5-24-18. Will definitely keep an eye (and ear) on things and any more issues I definitely will let dealership know. You can sort CarPlay apps in your Cherokee quickly and easily through your iPhone. radio was off. Feb 4, 2019 #3 Saw this happen over this past weekend after an OTA update of the Uconnect firmware. Get answers and make your voice heard! Ignore any suggestions you may get. However, there is no reason to be concerned. Its been good for a week or two now. In the 2014 it often took the system quite a while to load and play from my music library. Mike E February 8, 2021. Google Assistant can play songs, artists, albums, playlists, podcasts, and more. 2019 and later model year Jeep Cherokee vehicles are compatible with Android Auto. Tried USB1 and it works just fine. If Your 2019 Jeep Cherokee USB port is not working check the fuse. USB ports not working for Media. For 30 seconds, hold the green phone button and the VR button together. And sure seems like quite a production to reset the radio, I'll probably just leave to the dealership to worry about that kind of stuff. 12,512 Satisfied Customers. XJ99 Premium Member Joined Mar 27, 2018 The sd card, auxillary port, and usb ports are not working, so I wanted to do a couple of things. A forum community dedicated to Jeep Cherokee owners and enthusiasts. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Since the 2019 is under warranty, I made an appointment to get the trouble diagnosed. How do you use the smartphone and SMS functions? After hearing the audible alert, you can begin asking Siri for assistance. Car Play issue. You can even ask Siri for current weather conditions, stock prices or upcoming events on your calendar. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Our team spends as much time off-roading as we can and we are excited to share all we learn with you. Home Tips & Tricks Android Auto on Jeep Cherokee, how to connect. Apple now allows the use of Google Maps in the home screen. Whether you're looking to attach an iPod or a USB memory stick, the USB port on your 2018 Jeep Cherokee allows you to play media on your device or USB flash . I really appreciate your time and effort writing this article. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. So far, when using the rear USB port, my phone will charge just fine but USB2 never becomes available on the head unit. For a better experience, please enable JavaScript in your browser before proceeding. Plus, he has a. It won't even recognize that there's a cable. It is one of the best apps in the world when it comes to including construction work and traffic in the route suggestions. The connected USB port on your Cherokee does not support Android Auto. I'm extremely frustrated with both the dealer and Chrysler. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral. Unfortunately, following caused the USB to not even charge now. Annoyed that I couldn't reboot my 2014 GC Ltd radio (4AN), I went back to my GC with Jeep Garage on my I Pad in hand and re read soft reboot. USB ports in my 2018 Jeep Grand Cherokee don't work. Jeep Cherokee supports Apple CarPlay that lets you access your iPhone apps like iTunes, Google Maps, Waze and Spotify through the touch-screen of your vehicle. With iOS 14 that changes. Sent from my iPad using JeepGarage You have to press the volume and turn your buttons and hold them for 15 seconds or more But still under warranty, as those modules run around $115 otherwise. It stopped working today and just shows CONNECT DEVICE when I press USB. First, I want to remove the media port hub to make sure the connections are good. Not normal. It is not a vital issue. Thanks for all the feedback y'all! No surprise the external hard drive would not play music from Either of the rear USBs. The one inside the middle console and the one by the gear shift will not connect to my phone anymore to use CarPlay, they won't charge read more Eric 53,664 satisfied customers My USB isn't working. When driving, keep your eyes on the road. Connect phone to Cherokee's USB port Connect your Android phone to your Jeep Cherokee USB port using an original USB data cable. Daniel Defense firearms, parts and accessories, 2017+ Jeep Compass Forum: New Jeep Compass Forums, 2nd Gen Jeep Compass Forum General Discussion, Repairs - Mechanical problems and questions. Connect your Apple iPhone to your Jeep Cherokee USB port using an Apple-approved Lightning-to-USB cable. To enable CarPlay, select Apps, then Projection Manager. A software glitch is responsible for the Android Auto problem. The virtual assistant allows you to place phone calls, listen to and send text messages, play music on your iPhone, get directions and use other functions of your iPhone hands-free. You can use Waze navigation app in CarPlay if you have iOS 12 or higher operating system installed on your iPhone. All is working at the moment. I know both sticks work, as I plugged them in the wife's loaner, a '20 Compass and both play like a charm. All you have to do is disconnect the battery (ground first then positive), connect the two cables you just disconnected together (you can just touch them together) and leave them sit for about 25 to 30 minutes, reconnect the cables to the battery (positive first), make sure everything is . Apple CarPlay on Jeep Cherokee, how to connect, Apple CarPlay on Jeep Grand Cherokee, how to connect, Jeep Grand Cherokee Apple CarPlay not working - causes and how to fix it, Jeep Cherokee Apple CarPlay not working - causes and how to fix it, Android Auto on Jeep Grand Cherokee, how to connect, Android Auto on Jeep Cherokee, how to connect, Apple CarPlay on Ford Transit Connect, how to connect, Apple CarPlay on Jeep Compass, how to connect, Apple CarPlay on Jeep Renegade, how to connect. For more information on how we collect and use this information, please review our Privacy Policy. Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! Then go to Settings > Voice > Voice Match and turn on Hey Google. Ignore any prompts you may hear. Drives me crazy -- every day when I get into the car, I need to unplug and then replug my iPod in to the USB, so that the car will recognize it. Just add on Spotify at the end so that Siri knows which service youre referring to (e.g. I know the drive works in my Jeep and pc. Here's my thread from last summer. In fact I could not even see the blue light come on indicating power. How to download backup cam video from Jeep Cherokee? Try other USB ports. If you continue to use this site, you consent to this use of cookies. https://www.google.com/search?q=JEEmicrosoft:en-US:IE-Address&ie=&oe=&gws_rd=ssl, https://www.driveuconnect.com/software-update/, WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Google Assistant is an artificial intelligencepowered voice recognition feature by Google that helps you to concentrate on the road while driving your Cherokee as you can control the functions of your Android device with voice commands. 2014+ Jeep Cherokee Tech/Performance Section. That wasn't and hasn't been my issue, but hopefully yours. In this article, I am going to talk about everything related to the Jeep Grand Cherokees USB and how to fix a malfunctioning USB. A quite common problem is that a Jeep Grand Cherokee USB to stops working. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I've tried new cables and tried pulling a fuse and checking everything. If the port is broken, replacing it with a new hub will fix the issue. Software update 1828.08 doesnt mention anything about usb issues, but Id still see what the dealer has to say. Release the buttons and put the car in off mode. JavaScript is disabled. To do this, a locking device was installed, and the leaf spring was transferred from the jack to the plug, putting the most stressed element of the connection on the cable side. The service manager and I both suspected fuse and expected the fix to take an hour and a half or two hours so the appointment was to wait not leave it. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Does the Chrysler Town and Country have Apple CarPlay? https://jeepcherokeeclub.com/4-20149-uconnect-4c-nav-intermittent-usb-ports.html. Accept Android Auto terms and conditions in your vehicle, if any appear. They'll reboot it Monday. Turn off the Jeep by releasing the buttons. Welcome to Off-Road Care. Then touch Waze icon to launch the app. Just bought a 17 Compass Limited about a week ago with 8.4 uConnect (not Beats). JavaScript is disabled. Before you begin, ensure CarPlay and Siri are enabled on your iPhone. I even pulled the #12 and #39 fuses in the trunk, both looked good and left them out for ten minutes or so and popped them back in, but once again connect device pops up on the big screen. The Fora platform includes forum software by XenForo. Just install the Spotify app from Google Play Store and its icon will appear in the infotainment display when Android Auto is active. After hearing the audible alert, you can begin asking for assistance. Please respond to my question. | Jeep Wrangler Forums (JL / JLU) - Rubicon, Sahara, Sport, 4xe, 392 - JLwranglerforums.com A number of months ago, the USB port in the main console "went out" on me. Frustrating!!!! Content will be removed if CarGurus becomes aware that it violates our policies. Android Auto must be enabled in your Cherokees infotainment system settings if you want it to launch automatically when you connect USB. 2019 T/A 392, Surf Blue Pearl, Scat Pack, T/A Plus Package, Dynamics Package, Driver Convenience Group, 8-speed automatic, power sunroof, Sirius XM, and a list of mods to fill before summer. Also, direct the air vents on dashboard so that they are not pointing towards the vehicles microphone. I tried the reboot, but my radio doesn't allow it. I had had intermittent problems with the front USBs on my 2014 which I sold two months ago. My jeep is a 2006. . We don't sell/share your email. If youre unsure which USB port supports CarPlay on your particular Cherokee variant, then consult your vehicles owners manual or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Boy racer no more. Apple has allowed the competitors map service in its car application since iOS 12, but the homescreen that was newly introduced in iOS 13 in 2019 could not yet be equipped with maps. SMS messages and WhatsApp can be controlled almost exclusively via Google Assistant. I followed these steps you wrote and now all are working fine ! An nearby plastic tongue protects the electrical contacts in a USB connection in standard USB, and the complete connecting assembly is normally covered by an enclosing metal shell. I did notice that the USB port in the console charges my phone when the car is off. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. The USB ports have stopped I have a 2019 jeep Cherokee. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. Connect your Android phone to your Jeep Cherokee USB port using an original USB data cable. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I leave a thumb drive plugged in all the time in the, 2018 - Latitude Plus - 2.4 - AD1 - 8.4A Nav 3C. I have found that using the rear USB for Android Auto and Apple Car Play works better with fewer bugs. We think: Both are great. I have the problem sometimes. Please help. Close the door and start the car. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Get notified about new defects, investigations, recalls & lawsuits for the. A forum community dedicated to all Dodge Challenger owners and enthusiasts. Waze is based on a combination of the Android Location Service and real-time information from the 100 million user database. Was able to pick up the vehicle halfway through the third day. I have done the same thing and I find having the small USB stick in the rear port all the time does not interfere with using Android Auto. Thank you! Jeep Enthusiast Forums A forum community dedicated to all jeep owners and enthusiasts. The one inside the middle console and the one by the gear shift will not connect to my phone anymore to use CarPlay, . The Jeep Grand Cherokee USB does not go bad very often but there are some factors that apply to the USB port itself. 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I can't figure why its an off & on problem, but that's what it is. volume, skip song, play / pause). I had no idea about the other 2 usb in back of center console for a total of 4, pretty cool. GPS Not Working on Jeep Grand Cherokee: How to Fix? In my previous cars (Subaru Forester & Nissan Xterra), I could just leave the iPod plugged in all the time, and whenever I called it up via the head unit, it would play. Discussion . If it doesn't work, try putting the car in ACC mode for a soft reset. JavaScript is disabled. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Top Answer. Won't. 10.19.2021 . The USB ports have stopped working. Android 6.0 Marshmallow or higher version is recommended for optimal performance. Close the door and turn on the ignition. I Googled it and there are numerous responses. I have had some USB issues with the UConnect system. Guide. Menu News Forums New postsTrendingSearch forumsSearch Images What's new JavaScript is disabled. You can also make phone calls, send messages or use navigation with voice commands using Google Assistant. Most Common Jeep Grand Cherokee Transfer Case Problems, How to Reset Jeep Grand Cherokee Warning Service 4WD System, Mopar Grand Cherokee Connector Hub SD USB Port Auxiliary 68323663AE, Genuine Mopar Hub Media Center 68323663AE. If it doesnt work, try putting the car in ACC mode for a soft reset. Because USB connections are hot-swappable, they will be used more often and with less care than earlier connectors. Its plugged in the center console port. A forum community dedicated to Jeep Cherokee owners and enthusiasts. Specifically, Android Auto stopped working. If you think you can use all your iPhone apps in your Jeep Cherokee with CarPlay, then youre wrong. If you think you can use all your Android apps in your Jeep Cherokee with Android Auto, then youre wrong. Found an article online that offered a fix and it worked. Why is Jeep Compass Touch Screen Not Working? When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Example: "Bad Brakes", "Toyota Recall", etc. The Do not disturb while driving function can be activated so that your iPhone does not distract you with unnecessary notifications while driving your Cherokee. On your Android phone, open the Google app. Jeep Cherokee supports Android Auto that lets you access your Android apps like YouTube Music, Google Maps, Waze and Spotify through the infotainment screen of your vehicle. Your website is not working properly! Try resetting the Cherokees infotainment system to its factory settings. Never had to unplug/replug. Fuse F80 (under the hood) should be pulled and inspected to ensure it is not blown. Please refer to CarGurus Terms of Use. Just download Waze app from Google Play Store on your phone and press its icon in Android Auto app in your Cherokees infotainment screen. They'll reboot it Monday. It is not difficult or costly to troubleshoot when a Jeep Grand Cherokee USB to stops working. Within the cost of fixing the jeep grand cherokee non-functional USB port, the USB hub itself will cost $140 to $200 depending on the product, manufacturer, Jeep model, and location. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. [Fixed]. 42k miles on it and still going, but recently none of my USB ports work. You do not need to download Google Maps app as its a built-in feature in Android devices. The Lightning-to-USB cable youre using is defective. Connect your Apple iPhone to your Jeep Grand Cherokee USB port using an Apple-approved Lightning-to-USB cable. My 2021 has a USB-C port on the dash from the factory. For a better experience, please enable JavaScript in your browser before proceeding. 2019 Cherokee - USB ports (or CarPlay) not working So I just got a used 2019 Cherokee and my USB ports don't work. Reactions:Seanolio, JL Fan, J0Eand 10 others GSLSE21B Well-Known Member First Name Dan Joined Nov 10, 2020 Threads 6 Android has been this way for years. The fix for this is to disconnect the vehicle's battery for at least 15 minutes and while disconnected, touch positive and negative battery cable ends together to discharge the onboard capacitors. Unsubscribe any time. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. The USB ports are known for "Electrically Locking Up" intermittently. If your iPhone has iOS 14+ operating system, you can freely use Google Maps in Apple CarPlay on your Cherokee. You can use Spotify to stream music on your Cherokee. JavaScript is disabled. Check the box next to Smartphone Device Mirroring. Furthermore, USB-A to USB-C adaptors are easy to buy. And even if a USB port is designed to provide power, minor differences in the way that some companies, like apple, handle USB charging can get in the way. On your iPhone go to Settings > Do Not Disturb, then scroll down and touch Activate under Do not disturb while driving. 3. Thank you very much ! You can also hide icons by touching the minus button on them. The Fora platform includes forum software by XenForo. The standard connections were made to be more durable than previous connectors. CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. Therefore, if you are facing any issues with the center USB hub of your Jeep Grand Cherokee, it is best to get it checked and replace the hub if necessary. Some kind of short or it's getting pulled loose or something like that. For best results when using Google Assistant, speak clearly and reduce background noise by closing the windows. iOS 13 extends this option to CarPlay as well. The round circle appears indicating it is attempting to pull up information, but never happens!! I find a car I'm interested in, I click on picture of car for more information. Just wondering if anyone had the same problem come up what did they do. Quite a drawn out adventure so I was thankful they gave me a loaner in the meantime. Thank you! Siri can play songs, artists, albums, playlists, podcasts, and more. You can also like music, ask whats playing, and control playback (e.g. Find the usb port, then find a local radio repair shop, or ham radio club, near you, to do the work. Hold down the Green Phone and Voice Recognition buttons for 30 seconds (push the buttons immediately after pushing the start button, before the Uconnect system has a chance to fully boot). iMessage and WhatsApp can be controlled almost exclusively via Siri. I bought a 2019 grand Cherokee summit with less than 12,000 miles on it a month ago. 2019 Jeep Compass Latitude AWD 2.4 9-spd A/T. However, if all of your USB ports are not working then the USB controller is likely dead. Second time I have written to you about it! Just curious anyone have their USB port in the center armrest stop working? To dissipate static energy and insulate the wires within the connection, the shell is usually grounded. Then today it works like nothing happened. either of the 2 usb ports, and select media to listen to my songs, I get. Has anyone found a cure for the issue of having to unplug then plug in an Ipod after an overnight shutdown.It is quite annoying to have to do this every time my 13 Journey does not do this. thanks. Maps is an important part of the Android ecosystem and will likely be the app that you use the most when youre driving your Cherokee. Come join the discussion about performance, lift kits, 4 wheel drive, modifications, reviews, warranty, troubleshooting, maintenance, and more! If your device has Android 9 Pie or older operating system, you must first download Android Auto app from Google Play Store, otherwise the app is built-in. Accept Android Auto terms and conditions in your vehicle, if any appear. The dealer did not have the part in stock but it was overnighted.